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Payroll & Benefits Manager - Fareham -
  • Payroll Manager, Payroll & Benefits Controller
  • Competitive
  • Fareham
Payroll & Benefits Manager  Fareham, Hampshire  £Excellent DOE  If you are a meticulous payroll professional seeking your next step up, this is a brilliant opportunity to develop your career with a world leader in digital security.   Our client is a global-leader that provides a range of ground-breaking digital security services. They are now looking for a Payroll & Benefits Manager to join their team in Fareham.   Committed to attracting and retaining the best talent, our client offers great development prospects and a diverse and welcoming culture, making this a brilliant chance to push your abilities to the next level.   As the Payroll & Benefits Manager, you will ensure that the monthly payroll for all UK employees is processed on time.   In this important role, you will:   - Respond to queries from both employees and Corporate HR - Administer employee benefits   - Process statutory payments, RTI submissions and all share returns  - Administer the pension scheme and auto enrolment  - Identify and implement improvements to existing processes   To be considered for this exciting opportunity, you will need: - Previous payroll experience - Excellent MS Excel skills  Organised and diligent, as the Payroll & Benefits Manager, you will be adaptable, focused and able to prioritise your workload. You’ll also be committed to continuous improvement and eager to enhance your existing knowledge.   Experience of working in a manufacturing environment would be beneficial, as would a foundation degree level qualification in payroll management. Familiarity with Sage would also be an advantage.  To apply for the role of Payroll & Benefits Manager, please apply via the button shown.   This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.   Additional Keywords: Payroll & Benefits Manager, Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll & Benefits Supervisor, Senior Payroll Clerk, Senior Payroll Co-ordinator. 
Marketing and communications administrator  - Solihull -
  • Business Development Manager, Product Manager, Project Manager, Project Manager Payroll
  • Competitive
  • Solihull
Reports to: Marketing and communications team leader  Date: August 2017  Job title: Marketing and communications administrator      Job purpose   The purpose of this role is to support the marketing and communications team leader in the marketing and membership activity of the Institute by increasing revenues, providing quality communication to internal and external customers.    Dimensions  Promote sales across all Institute services through effective communication and customer service and is responsible for developing and maintaining new business opportunities The job holder is responsible for all administration of member services including maintaining and updating member records and providing a high quality customer service to members The job holder plays a pivotal role in membership recruitment, engagement and retention through delivery of effective and efficient administration    Principal accountabilities  Execute the administration relationships for partner trial memberships Managing the process associated with signing up to the partner trials and renewing the contracts Ensure effective communications and follow up processes for conversions to paid membership at the end of the trial membership To handle all email enquiries received through the website, email and inbound phone calls, and respond accordingly; ensuring that they are logged correctly in the database to assist with speedy follow up processes and therefore improve enquiry to sales conversion Distribute enquiries internally where more in depth response required, ensuring that the initial enquiry is logged within the CIPP’s CRM database Review and upload feedback from members, students and customers into the CIPP’s CRM database to ensure that the CIPP has relevant information on its members and customers to develop its product and service offerings through  o Survey monkey and testimonials but can come from other sources To provide editorial content relating to the membership products and services for Professional in Payroll, Pensions and Reward magazine Membership administration: Registration of new members through to membership renewals Compiling, processing and sending out cards and receipts Processing renewals and the necessary reminders and sorting anomalies Payment collection, reconciliation and dealing with bounce backs from direct debit payments  Membership upgrades and the conversion of trial members and students to paid members including coordinating the complete application process Bulk memberships o Phone, email and direct mail communications including contacting members for renewal, payment collection and satisfaction surveys Variety of other tasks including processing membership verification requests, monitoring and updating activity status of trial members, membership stock control and additional administration generated through the online function Maintain accurate membership records, updating changes to contact details, upgrades for trial, student or CIPP award winners and making contact due to email bounce backs and input errors from the website and News On Line Responsible for CPD administration: Checking Associate, Full and Fellow members CPD logging Update CRM with member CPD requirements Manage activation and deactivation of membership status Responsible for Individual Chartered Status administration including coordinating the complete application process Responsible for membership upgrade administration including coordinating the complete application process Proof reading all copy, marketing and external communications Coordinate and distribute relevant marketing material to CIPP and external events in a timely manner. This includes liaising with the event contact or company, organising what will be sent, packaging up, the delivery and collection To attend CIPP member events and external events in a marketing capacity including acquisition and conversion of new members and key accounts Coordinate the logistics and manage the budget for National Payroll Week, working with other departments and members of the team, to ensure member and press engagement and promotional activities are completed A variety of office administrative functions including filing, invoicing and archiving To upload information to the CIPP website and social media tools Provide support to the marketing and communications team leader to plan and coordinate marketing campaigns to support the Institute’s growth objectives for all business areas including running reports To participate as necessary in other tasks as required    This role requires travel, overnight stays and occasional weekend working.    The above principal accountabilities are to be carried out within pre-determined budget constraint, timescales and quality standards.    Job context    The role is integral to the membership function within CIPP and future growth of the Institute and providing an excellent customer service to all customers The role is integral to the effective marketing communications to assist in business development and sales     What drives the role?    The role is not standalone, but is part of a ‘one team’ culture but the post holder must be able to organise his/her own workload to meet requirements of the business, especially in marketing,  communications and membership Accuracy and attention to detail is important to maintain the image of the Institute As the role encompasses differing responsibilities, the post holder must organize his/her workload to meet the pace of requirements often working and delivering to concurrent and conflicting deadlines    Nature and scope of working relationships    Working relationships exist from the CEO of the organisation through all levels of staff to contract staff, students and delegates.  Accurate communication in this position, as is the case with all team members, is vital as information needs to be correct to enable a successful service.    It is also necessary to build and maintain internal relationships throughout the business. Key internal stakeholders for this role include: Associate director of administration and events Marketing and communications team Senior management team Board of directors Learners, members and non-members  The post also requires the ability to build and maintain external relationships with suppliers, customer organisations and trainers through written/verbal communication and to receive and provide a good level of product/service.  The post holder is required to assist in all areas of the total business as required to cover busy periods, sickness and authorised and unauthorised leave.    Particular challenge  The main challenge is to provide a constant professional image for the organisation and to meet all deadlines to time and quality.    Skills, knowledge and attributes    The post holder will need to have experience in marketing.    The post holder will need to be IT literate to a high standard, which should include working knowledge of all Microsoft Office packages, Adobe Connect or similar package.    The post holder will need to have sound communication and organisational skills and an ability to manage complete organisational projects. They must remain calm, proactive, professional, tolerant, flexible and be able to work to deadlines. The post holder must also be confident, have good attention to detail and a friendly telephone manner.   Excellent communication skills and confident telephone manner IT literate to a good standard Good organisational skills Understanding the key membership principles and processes is useful but not essential User familiarity with membership based CRM systems is useful but not essential Attention to detail Excellent written and verbal communication skills    Terms and Conditions:     Salary    TBC (depending on experience) Working week  37 hour working week (full-time)   Annual leave   25 days annual leave per annum (plus bank holidays) Pension:   Group Personal Pension Scheme available Healthcare:   Healthcare and cash plan schemes available Location:   Office-based, in Solihull.    Recruitment Process: Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to Stacey.Graham@cipp.org.uk by no later than 15 September 2017.     The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.     
Client Payroll Specialist - Reading - 25K to 29K - Reading, Berkshire -
  • Client Payroll Administrator
  • £25,000 to £29,000 Per Annum
  • Reading, Berkshire
Client Payroll Specialist or Payroll Team Leader - Reading - £25,000 to £29,000 + BenefitsA new opportunity has arisen for a Payroll Specialist or Payroll Team Leader with proven bureau or client payroll experience to join a leading firm of Accountants based in Reading, BerkshireThis bureau / client payroll administrator and supervisory positions will both be responsible for assisting with the administration and processing of payrolls whilst also providing a first-class payroll bureau service to client and employees alike.The successful candidate will take ownership for the day to day administration of multiple client payrolls for your own portfolio of assigned clients which will involve processing all types of manual payroll calculations and will require you to use your existing knowledge of SMP, SPP, SAP and SSP to ensure payrolls are delivered accurately and on time.Bureau or client payroll experience is an essential requirement of this role.If you are an experienced payroll administrator or payroll supervisor / payroll team leader with the bureau or client payroll skills we are looking for then this is a fantastic opportunity to join a leading multi-national business which offers fantastic benefits and great career development pathways.Apply now by sending your CV, current salary and notice period details to us ASAP to be considered.
Payroll team leader - Hemel Hempstead -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Hemel Hempstead
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.   At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.   The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility:   HR Support: ·         Works as the first point of contact in the delivery centres for Client HR Representative in a ·         Managed Services delivery model: ·         Handles and tracks incoming calls, e-mails, faxes ·         Manages the escalation process ·         Handles / Creates tickets in HR Workspace ·         Categorizes and prioritizes queries, requests and issues ·         Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model ·         Responds to information or enquiry requests requiring a significant level of expertise: ·         Responds to complex HR and labour legislation questions ·         Analyses and solves client’s questions, problems and / or requests efficiently and effectively ·         Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)   Processing and Controls: ·         Personnel Administration Data Processing & Controls ·         Personnel Administration data validation ·         Master Data Consistency Check ·         Official Reporting on Personnel Administration Data ·         Garnishments data entry and administration ·         Time Data Processing and Controls ·         Time Data Validation ·         Time Data Consistency Checks ·         Runs Time Data Evaluation and corrects/reports errors ·         Payroll Processing and Controls ·         Pre-Payroll Processes ·         Monitors payroll process ·         Confirms Master data, time & payroll data completeness ·         Escalates legal changes to AMO, tests and ensures implementation in the productive Environment ·         Confirms Configuration completeness ·         On-Cycle Payroll Processes ·         Runs Payroll and control results ·         Processes Bank Files ·         Post-Payroll Processes ·         Payslips ·         Posting to accounting ·         Social security reporting ·         Tax reporting ·         Delivery of information to 3rd parties ·         Payroll Activities out of Payroll Process ·         Underpayment management ·         Overpayment management ·         End of Year Activities ·         Ensures SAP Payroll Calendar implementation ·         Generation / Transfer time quotas ·         Reconciliations and legislative reporting ·         Inbound & Outbound Interfaces Administration ·         Monitors interfaces ·         Identifies & communicates systems errors ·         Escalates configuration errors to AMO ·         Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending ·         on the data entry ownership/scope)   Technical support: ·         Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). ·         Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. ·         Approves transports requests to the production system only for corrective maintenance   Skills and Experience   NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.   At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.   We offer: ·         A large modern open plan working environment ·         Excellent transport links to wider community ·         Free on-site parking ·         Flexible benefits package which allows tailored  benefits dependent upon circumstances ·         Structured training and on-going personal development   You have: ·         In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration ·         Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) ·         Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be if you also have: ·         HR expertise (Personnel Administration, payroll, …) ·         Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. ·         Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions ·         Good communicator and customer oriented - to be able to identify and understand the customer's needs. ·         Results oriented – to be able to achieve targets aligned with business goals ·         Well organized and planned, schedules time effectively and uses efficient work methods and tools ·         Detail oriented, thorough and focused on all aspects of the job to ensure accuracy ·         Teamwork – to be able to work with colleagues to achieve targets and objectives ·         Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations ·         Maintains effective performance under pressure   Key Competencies ·         Be Accountable ·         Solve Problems ·         Take Ownership ·         Be Client Centric ·         Be Effective   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.   NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.   Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.   ·         Over 1,000 ERP-based HR implementations globally ·         3,000 Large Enterprise customers ·         10,000 Small and Medium customers ·         Over 20% of FORTUNE Global 500® companies serviced ·         40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers   Our Values ·         One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. ·         Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. ·         Speed: Our energy and focus means that we always deliver quality, quickly and efficiently ·         Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization.   We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals.   When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world.   A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.  
HR Operations Team Leader (17562) - Halifax -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Halifax
  • 1 application
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.   Vacancy HR Operations Team Leader   NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.   We offer: ? A large modern open plan working environment ? Excellent transport links to wider community ? Flexible benefits package which allows tailored benefits dependent upon circumstances ? Structured training and on-going personal development   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. ? Over 1,000 ERP-based HR implementations globally ? 3,000 Large Enterprise customers ? 10,000 Small and Medium customers ? Over 20% of FORTUNE Global 500® companies serviced ? 40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers Our Values One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   The Role As HR Operations Team Leader you will lead, manage, develop and inspire a small team of high performing administrators to effectively deliver HR admin and payroll services. Operating as part of a global service delivery team you will be responsible for delivering an efficient and quality driven service to a key client.   Key responsibilities: Quality management of process delivery, ensuring 100% accuracy in accordance with process documentation. Leadership and management of administrators to ensure SLA & KPI’s are met/exceeded Developing employees and managing team talent pipeline and succession planning Effectively manage resource to ensure demand reduction and deliver cost efficiencies Performs and encourages others to complete all duties in accordance with the company Health & Safety policy. Undertakes additional required activity to support wider departmental and business objectives. Proactively identify and propose process improvements and customer journey enhancements.         You will have: •         An In depth knowledge of processes, policies and regulations within the area of HR/Payroll and Administration •         Computer skills: MS Office, SAP HR, HR IS/IT system Effective communication skills, organisation and stakeholder management Dynamic and effective Leadership skills     Key Competencies ? Be Accountable ? Solve Problems ? Take Ownership ? Be Client Centric ? Be Effective At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
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