- Payroll Manager, Payroll Supervisor, Payroll Team Leader
Location: Shared Service Centre - Wolverhampton Employment type: Permanent Job type: Full time Salary: up to £38,166 Closing Date: 23 January 2018 Do you… Want the chance to use and grow your skills and knowledge while making a difference to society? Want to be part of a leading organisation which positively impacts on the lives of disabled people across the world? If so… Leonard Cheshire offers you the chance to become part of a great team! About the role Leading a team in the provision of a full in-house payroll service for 6000+ employees, you will ensure a customer focussed and timely service, supporting managers and local administrators across 150+ sites. You’ll be our expert in planning and supporting the implementation of changes to terms and conditions, pay rules etc and take the lead on payroll advice for managers at all levels and developing and improving internal processes and systems. Of course you’ll be the lead in ensuring timely statutory/year end provision and build great relationships with internal and external partners and HMRC. To be successful in this role you will need: To be calm, positive, proactive, flexible, resilient and determined Considerable experience of managing a payroll team In depth knowledge of statutory payroll requirements and experience of HMRC payroll returns To be able to horizon scan and plan ahead for internal and external changes Pensions knowledge and understanding Experience of automating and streamlining business processes Experience of implementing effective financial controls To have strong people skills, both as a leader and in developing working relationships with others To have excellent communication skills and strong problem solving ability We offer a wide range of employee rewards and benefits including: Contributory company pension scheme with competitive life cover benefit Substantial and flexible annual leave, with the possible option to buy or sell (salary sacrifice) Access to cash health plan at very favourable rates Access to cycle-to-work benefits (salary sacrifice) Access to child-care vouchers (salary sacrifice) Comprehensive Employee Assistance Programme About us Leonard Cheshire is the leader in enriching the lives of disabled people. We are the largest disability non-profit organisation in the UK, with around 6,000 employees, and we support more than 20,000 disabled people across our global operations. We honour our past, drawing on our legacy to inspire us for the future. We are in the exciting process of transforming into a modern, relevant and sustainable organisation. Leonard Cheshire Disability welcomes applications from all sections of the community. A satisfactory disclosures check is required for this post. Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.
- Bureau Manager, Pre-Sales Consultant, Shared Services Manager, Payroll Specialist, Head of Payroll and Pensions
- Birmingham or London
Job Title: Sales & Business Development Manager Department: Marketing & Business Development Reports to: Associate Director of Marketing Date: January 2018 Responsible for: The Sales & Business Development Manager has a shared responsibility for all revenues generated by the Institute; and is responsible for directly delivering sales, across all Institute services. Including, but not restricted to: Training Qualifications Membership Consultancy Payroll Assurance Scheme Advertising and sponsorship Job context: The role has two core focuses: revenue growth, which will come from significant activity in corporate sales, supported by promotional activity through in-house and third party channels; and support for the institute brand in terms of building a positive image as well as growing awareness among stakeholders. This area of the business works to a very high level and at an extremely fast pace. The workloads will vary but will always provide new challenges. The job-holder will be expected to be self-sufficient and undertake projects/tasks set by the Associate Director of Marketing. This role will generate a number of activities from a wide range of meetings. At all times this role must seize opportunities to maximise the opportunity to promote the profession and the CIPP’s services commercially. Major responsibilities: Achieving growth and hitting sales targets by successfully managing the sales and telesales team To develop and implement, in line with overall corporate strategy and the goals of the services division, a business development plan, which delivers growth in revenue and customer base To help lead the planning, direction and execution of corporate sales, working with marketing and business team members as well as other staff who have sales or client facing roles. The job-holder will be spending a significant amount of time out in the field with clients and partners Line management of the sales team to ensure the successful delivery and implementation of the sales strategies To work closely with other managers within the services division to deliver agreed revenues, customers, and other goals Revenue budgets and other targets will be set in discussion with the job holder and the associate director of marketing, but the route to achievement is in the hands of the job holder. To work closely with other managers and directors to ensure that information and ideas sharing, and other joint initiatives in areas such as customer service quality and technical knowledge provision are delivered in a collaborative manner To achieve revenues from promoting and selling the Institute’s range of products and services ?Ensure the accurate and timely execution of sales campaigns, following dispatch of other marketing communications. Provide relevant and timely information relating to sales conversions and income generated Regular consultation is required with the Associate Director of Marketing. This is especially important in order to ensure that plans, projects and initiatives are in line with the corporate objectives Developing and promoting the CIPP Payroll Assurance Scheme. Leveraging the Payroll Assurance Scheme to strengthen the CIPP brand within the payroll industry Identifying growth opportunities within the payroll industry to increase the CIPP’s consultancy presence. Nature and scope of working relationships: This role has a number of internal and external contacts, namely; Internal departments – Sales & Marketing Qualifications Training Administration Consulting External departments - Members Students Companies/clients (joint initiatives) Conference delegates At a strategic level, the Associate Director of Marketing will influence the overall sales strategy which will be reflected in the business development plans. Particular challenge Balancing resources and effort across two core focuses – revenue generation on the one side, and brand awareness on the other. Leading and motivating a sales programme where peers and staff who do not report to the job holder are an integral and significant resource. Candidate’s background and experience The candidate should demonstrate significant and successful experience of sales planning and execution, ideally with experience of strategic planning. Key requisites include supervisory, budget management, relationship management and project management skills. The Sales & Business Development Manager should have the ability to work as an expert advisor to non-sales peers and colleagues to encourage them to increase sales across all business areas. Person specification The job entails a high degree of autonomy in how initiatives are executed, once agreed with the Associate Director of Marketing, and as necessary with other internal and external stakeholders. The role therefore requires a high level of creativity, self-motivation, environmental awareness, as well a strong attention to quality and detail. We are looking for a person who can demonstrate team working, with a positive attitude and a commitment to the CIPP. He/she will also need to show excellent standards of work, including initiatives for improvement, in line with the overall business strategy. This person must be able to demonstrate their ability to prioritise workloads, sometimes under extreme pressure. This is a key role and, as such the job holder will need to demonstrate that he or she: Develops initiatives that take the business forward Achieves results by simultaneously challenging and supporting Strong negotiation skills. A clear understanding of sales process and target management. Recruits and develops an enthusiastic and talented team Develops staff capability to maximise operational success Is not easily deflected by obstacles in their path Builds a culture of ‘can do’ Encourages continual improvement by providing a climate for challenging the status quo Generates a culture of success by managing the performance of individuals & teams, turning round poor performance if required, whilst ensuring everyone feels stimulated & fulfilled Sustains performance while making changes to the business Sets clear and challenging goals for self, their team & the company to achieve Pushes themselves beyond what they think they can achieve Takes responsibility for the performance & wellbeing of other people Doesn’t just tell people what they want to hear and finds acceptable ways of giving people difficult information Communicates effectively with all levels of staff Gains the commitment of others to a common purpose Expresses ideas and suggestions in a positive, persuasive manner Puts emphasis on the delivery of key messages during discussions Helps team members to maintain a sensible balance between work and home life Recognises and rewards initiative Provides positive feedback to individuals and acknowledges efforts Sets realistic and achievable targets for individuals to work towards Clearly communicates business goals and objectives Takes time to understand development needs e.g. regular discussions to identify skill gaps Provides development opportunities Can manage tight deadlines without compromising quality Demonstrates energy, enthusiasm, discretion, and diplomacy Demonstrates drive, determination and resilience Is IT literate Has excellent written and verbal communication skills; capable presenter Qualifications, skills and experience: The role requires the application of direct sales as well as marketing experience. Supervisory, project management, change management, internal and external communications and leadership are all integral skill requirements. A new business selfstarter, combined with strong account management skills. Workload Dimensions: Direct reports: Responsibility for the CIPP sales team, including three Telesales Representatives. It is key that while the staff team have specific operational responsibilities, tasks, objectives and skills must be shared across the team to ensure cooperation of effort and flexibility of resource deployment. Terms and Conditions: Salary TBC (depending on experience) Working week 37 hour working week (full-time) Annual leave 25 days annual leave per annum (plus bank holidays) Pension: Group Personal Pension Scheme available Healthcare: Health Care and Cashback Schemes available Recruitment Process: Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to vickie.graham @cipp.org.uk by no later than 31 January 2018 The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
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