Payroll Team Leader Jobs
- Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll Specialist
Payroll Team Leader Job Introduction With exclusive luxury goods and world-class customer service, Selfridges delivers an experience thats second to none. But nothing would be possible without those working behind the scenes. Youll provide the level of service that ensures our payroll team performs at the top of its game and delivers the seamless payment service our employees deserve based at our Leicester offices. Role Responsibility This is a key role within the payroll team, individually responsible for senior tasks as well as jointly managing (alongside another team leader) the team to provide the best possible service to the business. In this role you will manage a section of the Payroll team ensuring they complete all tasks accurately and on time, coaching, mentoring and providing training as appropriate to develop the team. You will influence the business to process payroll information correctly and on time. For example, time and attendance information, ensuring the business completes this on time and running the appropriate reports. You will run period end reporting and be responsible for Payroll journals and reconciliations. You will be responsible for helping to support the team with daily system tasks and ad-hoc system configuration. The role is also responsible for running the pensioner payroll and liaising with associated third parties while also overseeing the company stakeholder pension scheme. The Ideal Candidate Were looking for someone with at least 2 years payroll experience ideally in a fast paced environment. Knowledge of PS Enterprise would be an advantage as well as having a CIPP qualification. The successful candidate will have up to date knowledge of Payroll legislation and a basic knowledge of pension schemes would be an advantage. The chosen person will be accurate with excellent attention to detail, service focused, a team player with strong analytical and communication skills. Your Career At Selfridges Selfridges is a shop run on imagination: a place where the worlds most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other. The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founders spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus selfridges.com and the Selfridges App which both deliver to over 130 countries. In 2016 Selfridges was the first ever store to be awarded the title of Worlds Best Sustainability Campaign by a Department Store at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted Best Department Store in the World award, underlining its place at the forefront of retail.
- Payroll Manager, Payroll Supervisor, Payroll Team Leader
The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Manages the escalation process Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations Maintains effective performance under pressure
- Payroll Controller, Payroll Executive, Payroll Coordinator, Payroll Officer, Payroll Consultant
- £17,000 to £22,500 Per Annum
JOB TITLE: PAYROLL OFFICER PAY BAND: BAND 4 DEPARTMENT/DIVISION: PAYROLL/ CORPORATE BASED AT: UNIVERSITY HOSPITALS BIRMINGHAM, NHSFT, REGENTS COURT, EDGBASTON REPORTS TO: PAYROLL TEAM LEADER PROFESSIONALLY RESPONSIBLE TO: PAYROLL OPERATIONS MANAGER LAST UPDATED: DECEMBER 2015 JOB PURPOSE: To provide an accurate and timely payroll service for our clients To be responsible for a section of weekly and monthly payroll. To process in accordance with statutory and NHS national terms and conditions of employment. KEY WORKING RELATIONSHIPS: Internal: Managers and employees, Finance, HR External: Banks, Building Societies, HMRC, Dept of Works & Pensions, MAIN DUTIES & RESPONSIBILITIES: 1. To manage an allocated section of weekly and monthly payroll ensuring staff are paid accurately and in a timely manner 2. Responsible for the processing of all information received in relation to allocated payrolls, within current and previous pay periods, to include: New starters/leavers. C hanges to contract – hour changes, promotions, demotions. Sickness, Maternity pay, Paternity Pay, Adoption Pay & TIA calculations. Calculation of protections, Acting up Implementation of AEO, student loan, DEO, P45’s etc. Processing of voluntary deductions – e.g. union deductions, GAYE. Calculation of back dated information, and checking on retro run Be able to calculate and apply overpayments to the ESR payroll system, and complete necessary documentation – letter, added to spreadsheet etc. Be able to calculate, raise and recover advances of pay where necessary. Reconcile negative payments and amend on ESR. Extensive knowledge of all NHS terms and conditions and their application to include Agenda for Change, Medical & Dental and Whitley Council; Browsing and checking another section of payroll to comply with audit requirements of secondary checking; Responsible for ensuring correct annotation and scanning of payroll documentation for allocated payroll; Checking of a variety of payroll reports, as directed by the team leader, and to be responsible for the sign off of payrolls for first send processing. This is not an exhaustive list, but an example. 3. Compliance with Local, National and Statutory regulations and have a full understanding how PAYE, NI etc. works in conjunction with the payroll facility. 4. To be able to communicate effectively in person, by telephone or in writing to include confident use of all Microsoft packages. To be able to deal confidently with requests for advice or assistance with queries from employees, colleagues, managers and external agencies including the HMRC. 5. General Payroll Responsibilities – Responsible for timely and accurate input of payroll information into ESR. To build and maintain relationships with colleagues, staff from client organisations, managers and external organisations through effective communication when dealing with requests for advice or assistance, these may be written, verbal or face to face. To assist auditors in locating information and resolving queries as requested by the team leader and Payroll Operations Manager. To ensure audit procedures are adhered to and to audit own workloads To assist in stapling payslip attachments to payslips as required. To draw to the appropriate manager’s attention any need to change or depart from standard operating procedures. To act at all times with department procedures and comply with Trust Standing Financial Instructions and Regulations. The post holder will undertake other duties as may be required to achieve the Trust’s objectives, commensurate with the grading of the post. GENERAL INFORMATION: TRUST VISION AND VALUES The Trust is clear on its vision and values and aims to make sure that they are reflected in all areas of activity. Our vision is simple; To Deliver the Best in Care. Our values apply to every member of staff. They are to treat all with respect, to take personal and team responsibility, to look to improve the way we do things (innovation) and to act with honesty in all we do. TRUST POLICIES AND PROCEDURES The post-holder will be required to comply with all policies and procedures issued by and on behalf of University Hospitals Birmingham. In addition if the post-holder is required to work at other organisations premises they must adhere to the specific policies relating to the premises in which they work. CLINICAL GOVERNANCE & RISK ASSESSMENT The post-holder must be aware of and ensure compliance with the Trust’s Clinical Governance systems and Risk Management systems. CONFIDENTIALITY Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act. DATA PROTECTION If required to do so, the post-holder will obtain, process and/or use information held on a computer in a fair and lawful way; and hold data only for the specified registered purposes and to use or disclose the data only to authorised persons or organisations. EQUAL OPPORTUNITIES AND DIVERSITY* University Hospitals Birmingham is striving towards being an equal opportunities employer. No job applicant or member of staff will be discriminated against on the grounds of race, colour, nationality, ethnic or national origin, religion or belief, age, sex, marital status or on the grounds of disability or sexual preference. Selection for training and development and promotion will be on the basis of an individual’s ability to meet the requirements of the job. University Hospitals Birmingham the post-holder will have personal responsibility to ensure they do not discriminate, harass or bully, or contribute to the discrimination, harassment or bullying of a colleague or colleagues, or condone discrimination, harassment or bullying by others. The post-holder is also required to co-operate with measures introduced to ensure equality of opportunity. HEALTH AND SAFETY * The post-holder must make him/herself aware of the responsibilities placed on them by the Health and Safety at Work Act  to ensure that the agreed safety procedures are carried out to maintain a safe environment for other members of staff and visitors. The post-holder will have at all times a duty to conduct themselves and to undertake their work, in a safe manner, so not to endanger themselves and others around them. Clearly, the degree of such responsibilities carried out by a particular individual will depend on the nature and extent of his/her work. Should any individual feel concerned over the safety aspects if his/her work, it should be brought to the attention of his/her manager/supervisor and/or Trade Union Safety Representative. The post-holder must adhere to the health and safety rules and procedures of the Trust. He/she has a legal duty to use safety devices and equipment provided. All staff will receive a general introduction to health and safety at work as part of their induction. They will also be given advice on fire, security and lifting procedures. FLU PANDEMIC OR MAJOR INCIDENT In the event of a flu pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospital. Prior to undertaking any duties, the member of staff will have full training and induction. No member of staff will be asked to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk. NO SMOKING POLICY The Trust has a no smoking policy. Staff are only permitted to smoke in designated smoking shelters. Members of staff must not smoke inside any of the Trust’s premises nor in any vehicle used on Trust Business. Members of staff must adhere to the Trust’s Uniform Policy and therefore any uniforms must be covered whilst smoking. PUBLIC SERVICE USER AND CARER INVOLVEMENT Under Section 11 of the Health and Social Care Act we have a duty to involve patients and the public at all levels within the organisation. The post-holder will be required to recognise and value the benefits of listening and responding to patients and recognise that the patients experience is the catalyst for doing things differently to improve the way we deliver services. UNTOWARD INCIDENTS The post-holder must take responsibility for incident and near miss reporting and must ensure they adhere to all departmental policies and procedures. SAFEGUARDING The Trust is committed to safeguarding and promoting the welfare of the adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures. REVIEW OF THE ROLE This job description will be subject to review and amendment, in consultation with the post holder, to meet the changing needs of the service and the organisation. This role profile is designed to identify principal responsibilities. The post holder is required to be flexible in developing the role in accordance with changes within the Trust’s management agenda and priorities. Although this is a list of the key responsibilities of the post it is expected that the post holder and manager will develop and define the detail of the work to be undertaken. The Trust is committed to equal opportunities, providing opportunities for flexible working and is a no smoking organisation.
- Senior Payroll Administrator, Payroll Controller, Payroll Executive, Payroll Coordinator
- Hemel Hempstead / Peterborough
About us NGA UK & Ireland is a market-leading, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. We provide outsourced Payroll and HR Administration services to over 3500 business clients in the UK & I servicing approximately 900k employees. NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities. At NGA UKI, we’re dedicated to our clients, and we operate as a single team striving for excellence and innovation in everything we do. The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Key responsibilities: Administer and Implement Payroll Maintains a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars Ensures data is received in the right format and in time to complete payrolls to agreed deadlines Ensures all Payroll Processes and Procedures are documented and updated regularly Handles complex payroll queries escalated from the client Prioritises and actions daily tasks to be accomplished to meet SLA. Completes and owns payroll processing cycle for allocated customers Calculates, prepares and transmits manual payments and third party disbursements. Liaises with other areas of the business to meet and enhance payroll delivery. Provides statistics for chargeable work to enable effective invoicing. Provides and maintains regular data/statistics/reports to provide to the Payroll Team Leader. Controls the reconciliation processes for own customer’s third party accounts to ensure completion in line with SLA requirements and statutory legislation. Receives and records customer enquiries and provides enhanced information in response to customer requests. Escalates to Line Manager where appropriate. Actions any changes to customer specific Terms and Conditions to ensure accurate payments are made. Ensures company confidentiality at all times and manages data under security policies Records customer issues and complaints to instigate corrective action. Key Experience: Essential Basic numeracy skills Experience of customer handling skills (by telephone, face to face and written contact) Sound Payroll knowledge and experience Quality Audit Proven work record in Payroll Services Desirable CIPP qualified or equivalent, or working towards this qualification Experience in an Outsourcing environment
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