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Payroll Advisor - French  - Leeds - Burberry
  • Payroll Specialist, Payroll Controller, Payroll Executive, Payroll Officer
  • Competitive
  • Leeds
INTRODUCTION  Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.   ABOUT BURBERRY BUSINESS SERVICES Burberry is opening a brand new Shared Service Centre - Burberry Business Services, based in Leeds at their stunning new premises in the heart of the City Centre.  This Centre of Excellence will be an extension of their Head Office in London and house core functions; HR, Finance, Procurement, Customer Services and I.T. helpdesk. JOB DETAILS   Job Title:Payroll Advisor - French SpeakerJob Code:1010944 Skill Band:HRLocation:Leeds Type:PermanentDate Posted:8 Jun 2017 JOB PURPOSE Burberry is looking to recruit a French speaking Payroll Advisor to assist with the administration of the day to day activities relating to monthly payroll covering groups of employees with differing terms and conditions. Ensuring employees are paid accurately and on time and that all statutory and contractual obligations are met. RESPONSIBILITIES Assist with the day to day running of the UK pay groups, ensuring payroll schedules and deadlines are met Monthly reconciliation of Inland Revenue end of year requirements ensuring statutory reporting requirements are met Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc. Provision and manipulation of month end payroll summaries, overtime reports etc. to relevant parties Provide Gross pay analysis to group Finance post review for costing and budgeting purposes Communicating with and resolving HR, third party and employee issues Communicating with payroll provider re ad-hoc payroll issues In-depth understanding of Payroll processes Escalate issues and seek advice when faced with complex issues/problems Support the creation of a logical plan, realistic estimates and schedule for an activity or payroll run Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent Responsible for checking, processing payroll and sending payroll file to & from vendor/in-house payroll provider Accountable for Payroll calendar and updating various team members Responsible for supporting Payroll audits, Risk and compliance Matrix outcomes May provide input to the maintenance and improvement of existing work processes and systems Contribute to ad hoc payroll HR projects as required Manage, motivate and develop a team of people working on similar objectives to ensure individual and team effectiveness Monitor and review work undertaken by Administrators in order to ensure appropriate use of materials, tools, equipment or resources and adherence to schedules Induct and mentor team of Administrators and/or colleagues to upskill them in the use of systems and processes Act as a buddy to new team members and help build their process and subject matter knowledge accuracy or enhance controls Apply understanding of assigned business process to identify gaps and propose continuous improvement measures Work closely with the Payroll specialists/Administrators and Managers to understand root causes and represent process procedures, practicalities and exceptions Implement continuous improvement initiatives per the roadmap defined by the management team and ensure initiatives meet agreed outputs and address customer feedback / improve customer satisfaction Manage and perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control Must be able to propose process improvement ideas which can reduce time   PERSONAL PROFILE Payroll process expertise with 5+ years' experience within an FTSE 250 company Depth of experience in working with Third party vendors and various payroll systems Relevant technical proficiency; Database maintenance ,Application programming Competent MS Office user Payroll certification, or equivalent experience level Full or part IPP qualified Degree educated Fluent in French OPPORTUNITIES AT BURBERRY BUSINESS SERVICES If you do not wish to apply for a specific role but would like to register your interest please click on the following link: https://rsbb.avature.net/talentcommunity Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.   ABOUT BURBERRY Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.
Senior Payroll Administrator - Newtown, Powys - Laura Ashley
  • Payroll Administrator, Senior Payroll Administrator, Payroll Specialist, Payroll Officer
  • Competitive
  • Newtown, Powys
  An opportunity has arisen for a Senior Payroll Administrator in our Payroll Department, reporting to the Payroll Manager.  This role will be based at our Shared Service Centre, Unit 39, Mochdre Industrial Park, Newtown, Powys SY16 4LE The role is full-time, working 37.5 hours per week Monday to Friday. Key responsibilities are to ensure the payroll for UK and Republic of Ireland are processed in accordance with Company and Statutory procedures. Candidates will have a high attention to detail and accuracy, good organisational, communication and interpersonal skills and experience of payroll procedures is essential, and exposure to Republic of Ireland payroll would be preferable, although training will be given.  Candidates will be computer literate, having good knowledge of Excel/MS Office and be educated to a minimum GCSE standard, or equivalent in Maths and English.   5+ years of payroll experience essential. If you are interested in applying for this role, please send a letter and CV to:  HR Department  Unit E, Vastre Enterprise Park, Newtown, Powys, SY16 4DZ or email newtownvacancies @ lauraashley.com    
Payroll Advisor - Spanish - Leeds - Burberry
  • Payroll Specialist, Payroll Controller, Payroll Executive, Payroll Officer
  • Competitive
  • Leeds
INTRODUCTION Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.   ABOUT BURBERRY BUSINESS SERVICES Burberry is opening a brand new Shared Service Centre - Burberry Business Services, based in Leeds at their stunning new premises in the heart of the City Centre.  This Centre of Excellence will be an extension of their Head Office in London and house core functions; HR, Finance, Procurement, Customer Services and I.T. helpdesk.   JOB PURPOSE Burberry is looking to recruit a Spanish speaking Payroll Advisor to assist with the administration of the day to day activities relating to monthly payroll covering groups of employees with differing terms and conditions. Ensuring employees are paid accurately and on time and that all statutory and contractual obligations are met. RESPONSIBILITIES Assist with the day to day running of the UK pay groups, ensuring payroll schedules and deadlines are met Monthly reconciliation of Inland Revenue end of year requirements ensuring statutory reporting requirements are met Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc. Provision and manipulation of month end payroll summaries, overtime reports etc. to relevant parties Provide Gross pay analysis to group Finance post review for costing and budgeting purposes Communicating with and resolving HR, third party and employee issues Communicating with payroll provider re ad-hoc payroll issues In-depth understanding of Payroll processes Escalate issues and seek advice when faced with complex issues/problems Support the creation of a logical plan, realistic estimates and schedule for an activity or payroll run Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent Responsible for checking, processing payroll and sending payroll file to & from vendor/in-house payroll provider Accountable for Payroll calendar and updating various team members Responsible for supporting Payroll audits, Risk and compliance Matrix outcomes May provide input to the maintenance and improvement of existing work processes and systems Contribute to ad hoc payroll HR projects as required Manage, motivate and develop a team of people working on similar objectives to ensure individual and team effectiveness Monitor and review work undertaken by Administrators in order to ensure appropriate use of materials, tools, equipment or resources and adherence to schedules Induct and mentor team of Administrators and/or colleagues to upskill them in the use of systems and processes Act as a buddy to new team members and help build their process and subject matter knowledge accuracy or enhance controls Apply understanding of assigned business process to identify gaps and propose continuous improvement measures Work closely with the Payroll specialists/Administrators and Managers to understand root causes and represent process procedures, practicalities and exceptions Implement continuous improvement initiatives per the roadmap defined by the management team and ensure initiatives meet agreed outputs and address customer feedback / improve customer satisfaction Manage and perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control Must be able to propose process improvement ideas which can reduce time   PERSONAL PROFILE Payroll process expertise with 5+ years' experience within an FTSE 250 company Depth of experience in working with Third party vendors and various payroll systems Relevant technical proficiency; Database maintenance ,Application programming Competent MS Office user Payroll certification, or equivalent experience level Full or part IPP qualified Degree educated Fluent in Spanish OPPORTUNITIES AT BURBERRY BUSINESS SERVICES If you do not wish to apply for a specific role but would like to register your interest please click on the following link: https://rsbb.avature.net/talentcommunity Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.   ABOUT BURBERRY Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.
Payroll Administrator - Alcester, Warwickshire - Helping Hands
  • Payroll Administrator, Payroll Assistant, Payroll Coordinator, Payroll Officer
  • Competitive
  • Alcester, Warwickshire
The Role This is a fantastic opportunity for a locally based Payroll Administrator looking for a varied yet challenging role to join our growing company. Working with our closely knit team of finance professionals you will assist the Payroll Manager in running a payroll service for our remote field based carers supporting them with payroll administration and resolving pay queries. The scope of the role will be varied and although an understanding of payroll systems is essential there will be training and support available. Main Responsibilities ·       Ensure Payroll deadlines are met ·       Manage month end and reporting processes ·       Processing payroll for a high number of remote casual workers ·       Preparing payroll related reports and documentation ·       Working with Sage 50 payroll Who You Are You will have a knowledge and understanding of payroll systems and preferably have a working knowledge of Sage 50 payroll and previous payroll/book keeping experience. You will also demonstrate strength in IT, particularly knowledge of excel (pivot tables and vlookups specifically). Your communication skills will be excellent and you should be able to plan and be flexible to react to the needs of an ever changing and growing department. You will be enthusiastic and self-motivated, able to work independently but also work as part of a team.  You will possess excellent communication skills and be organised and thorough ensuring all the business needs are met in a timely and cost effective manner. You should also have the ability to work well under pressure in a high volume transactional environment. About Us Founded in 1989, Helping Hands Homecare is an award-winning provider of live-in and hourly visiting care.  We have experienced unprecedented growth over the last 10 years and are currently one of the fastest growing live in care companies within the UK.  We are committed to providing the best level of care to our customers and equally to employing the best people, our business is all about people and providing an engaging and productive work environment is of supreme importance to us.
Senior Payroll Administration - Birmingham -
  • Senior Payroll Administrator, Payroll Executive, Payroll Coordinator, Payroll Officer
  • Competitive
  • Birmingham
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes Monitors payroll process Confirms Master data, time & payroll data completeness Escalates legal changes to AMO, tests and ensures implementation in the productive environment Confirms Configuration completeness On-Cycle Payroll Processes Runs Payroll and control results Processes Bank Files Post-Payroll Processes Payslips Posting to accounting Social security reporting Tax reporting Delivery of information to 3rd parties Payroll Activities out of Payroll Process Underpayment management Overpayment management End of Year Activities Ensures SAP Payroll Calendar implementation Generation / Transfer time quotas Reconciliations and legislative reporting   Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope) Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. Over 1,000 ERP-based HR implementations globally 3,000 Large Enterprise customers 10,000 Small and Medium customers Over 20% of FORTUNE Global 500® companies serviced 40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
Payroll Specialist - Ashbourne, Co. Meath - Thesaurus Software
  • Senior Payroll Administrator, Payroll Specialist, Payroll Executive, Payroll Coordinator, Payroll Officer
  • Competitive
  • Ashbourne, Co. Meath
Payroll Specialist – Customer Support If you have a strong payroll knowledge, preferably UK and Irish, and enjoy helping customers, then we have the perfect job for you! About Us BrightPay is the payroll software making waves across the payroll industry at the minute. Created and supported by Thesaurus Software Ltd, we have been make great software for over 20 years. Today, our payroll, HR and accounts software is used in over 100,000 businesses across the UK and Ireland. Due to our continued growth we are looking for a payroll specialist to join our Customer Support team in Ashbourne, Co. Meath. This role would possible suit a payroll professional looking to return home Ireland, or possibly someone looking for a different challenge and open to relocating. Working with us means working with a great team, with great conditions. We recognise and reward high performance and you have the opportunity to excel, progress and share in our success. Find out what it’s like to work at Thesaurus http://www.thesaurus.ie/agreatplacetowork.pdf The role Our Support Team is of the utmost importance to the success of our company, providing providing quality support across all our products to customers across Ireland and the UK. We are looking for an experienced payroll professional with a pro-active approach, eager to continue learning and stay ahead of the curve. Key duties will include: Supporting customers, both Irish and UK based, over the phone and via email. Providing help and answers to customers’ payroll issues through identification of the problem itself, research on answers and subsequent provision of guidance. Guiding customers through our software, enabling them to use the software effectively. Testing new products and product updates to ensure bug free software is released to our customers. Evaluate software and actively liaise with software developers regarding product development. Keeping abreast trends and changes in payroll and employment legislative areas. To support, guide and assist other team members in resolving payroll queries Contributing to the Company’s online material, including blogs and other support material As a small company there is huge flexibility in the role for candidates to make it their own, to grow and take on additional duties.  The Person A strong background in payroll processing experience UK payroll experience is preferable and would be a distinct advantage Payroll or accounts qualification or studying towards same, e.g. Certified payroll technician or accounts technician, would be advantageous Excellent customer focus, with experience working in a customer facing role Excellent phone manner with ability to engage and build rapport with customers Flexibility to carry out a range of tasks within required deadlines Strong communication and interpersonal skills Strong administration and organisational experience Strong IT proficiency Further Details Based in Ashbourne, Co. Meath our office is just 10 minutes from the M50, with excellent transport links and ample parking This is a fulltime, permanent position with a competitive starting salary and package (requests for a four day week will be considered). Interested? Send your CV and cover letter to recruitment@ thesaurussoftware.com
Payroll Team Leader - Peterborough -
  • Payroll Supervisor, Payroll Team Leader, Senior Payroll Administrator, Payroll Officer
  • Competitive
  • Peterborough
Overall  job purpose: To provide an effective and efficient Payroll Service to customers, ensuring accurate and timely delivery of agreed service Responds to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty To provide support to the Payroll Manager, who with the team, provides an excellent quality service to the client base and continuously improve the processes and service provided year on year To perform all duties in accordance with the company Health & Safety and Quality policy procedures People Management Assists in cascading to the team the objectives and direction from the Division’s Business objectives as set by the Payroll Manager and ensures team understanding of vision/mission and purpose of the unit Leads and motivates the Teams to ensure KPI’s are exceeded Undertake regular performance reviews, identifies opportunities for continuous improvement, provide coaching and individual development Provides and maintains regular data/statistics/reports on team and individuals performance for review and discussion in 1:1’s Trains, coaches and advises team members, colleagues and customers with the aim of maximising performance Undertakes performance management for all individuals within the team and ensure appraisals are completed within required timescales Manages day-to-day people issues and queries; such as sickness absence, performance issues, identifying training needs, employee recognition and motivation Deputises where applicable for Payroll Manager Covers Team duties in periods of absence Ensures resources are in place to achieve the Business objectives Managing the Payroll Process Maintains a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars Ensures clients payrolls are delivered to meet SLA requirements Ensures all Payroll Processes and Procedures are documented and updated regularly Handles complex payroll queries escalated from team members Identifies and implements improvements to the Processes and Procedures of the client payrolls Ensures all client Payrolls are fully reconciled and all statutory and legislative requirements are met Ensures all audit and SAS70 requirements are delivered through quality service delivery and Best Practice Manages Relationships with Internal & External Clients Assists with projects for specific clients Works with Internal and External Auditors during Audit process as requested by the Payroll Manager Agrees and implements client reporting requirements.  Ensures client satisfaction levels by constantly reviewing requirements Ensures continued excellent relationships with all clients Ensures company confidentiality at all times and manages data under security policies Manages issues and complaints where escalated and ensures a positive outcome Ensures appropriate and accurate communications Communicates system and client updates to team members when appropriate Communicates system updates and disruptions to service to clients and other relevant parties Liaises with technical teams to improve manual and system processes Liaises with clients and Payroll Manager to provide costs for additional requirements outside of the SLA Provides payroll statistics in required format for charging purposes to Finance Provides information as requested by clients in terms of their contracts Attends and provides documentation for Service Review meetings with clients
Payroll Administrator - Crawley - Richard Place Dobson
  • Payroll Administrator, Payroll Controller, Payroll Executive, Payroll Coordinator, Payroll Officer
  • £25,000 to £28,000 Per Annum
  • Crawley
Payroll Administrator / Senior Richard Place Dobson is a leading independent firm of accountants in Crawley, West Sussex.  We continually seek to improve the service we offer our clients and are professional and ambitious, but friendly at the same time.  We are looking for an experienced Payroll Administrator/Senior to join our team. This is a permanent full-time position and experience in a similar accountancy practice environment would be preferable but not essential. You will be working as part of a small friendly team in a very busy environment. Main Duties will include: Processing client payrolls from start to finish Including processing starters, leavers, Student Loans, AEO's etc Knowledge and calculation of SSP, SMP & SPP Dealing with payroll queries and liaising with HMRC as appropriate Submissions to HMRC in line with RTI Auto-enrolment It would also be useful, but not essential, if you have processed and submitted CIS returns. Candidate qualities: Be able to hit the ground running (working in a similar role) Have an in-depth(comprehensive) knowledge of payroll Have excellent communication skills and be confident talking to clients Have a good eye for detail Be able to work under pressure and to deadlines Knowledge of Star Payroll Profession would be an advantage but is not essential To have good knowledge of Microsoft Excel and Word To be studying for, or wish to study for, the CIPP professional qualification Salary is £25,000 to £28,000 depending on experience. Full study support will be available. To apply for this position please send us your CV and covering letter to christine@placedobson.co.uk  explaining why you are suitable for the role. For further information on the role including a full job description, please see our website www.placedobson.co.uk/vacancies
Payroll Specialist - Reading Or Munich - Opentext
  • Payroll Specialist, Payroll Executive, Payroll Officer
  • Competitive
  • Reading OR Munich
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  The Opportunity:  Become a member of the HR Shared Services Team EMEA managing and supporting the end-to-end payroll process for employees in EMEA. Support managers, HR Business Partners and HR Shared Services on all hire-to-retire payroll related questions utilising regional expertise.  - Independently maintain employee data across all HR systems in a timely and accurate manner. This includes timesheet transactions, employee changes in various payroll systems. - Perform a timely and accurate monthly close process for all Payroll functions including reconciliations of accounts and systems, review of all accruals for accuracy. - Coordinate timely and accurate transmission/receipt of payroll files and records to third-party payroll or benefit vendors and ensure payments made timely. - Main contact for employees; understand and clarify concerns raised by employees and use all available resources to solve problems within agreed SLAs. Reply to employee complaints in a polite and professional manner.  - Investigation of employment issues, identifying risks, making recommendations for resolution and escalation of issues as required to the HR Shared Services Manager, HR Business Partner, etc. for final decision.  You are great at: - Accurately resolving issues that affect the timely payment of salaries arising from the payroll. process, reported by employees and by other internal departments.  - Organising and balancing multiple complex work flows/projects in a fast paced environment  - Pro-actively identifying and evaluating problems and determining root causes.  - Developing and maintaining relationships with internal and external stakeholders.  - Taking pride in delivering an excellent customer service experience.   What it takes:  - Prior experience of processing payrolls. - Fluency in German (mandatory) and advanced level of English. - A passion for Payroll and an appreciation of the importance of delivering outstanding customer service. - Excellent attention to detail. - Ability to work as part of a team and on own initiative.
 Senior Payroll Administrator - Peterborough  -
  • Payroll Administrator, Senior Payroll Administrator, Payroll Controller, Payroll Officer
  • Competitive
  • Peterborough
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. Senior Payroll Administrators required for NGA's most strategic client servicing a well known high street brand in ensuring their employees are paid accurately and on time.  Working in the new team in Peterborough,  you will be supported with colleagues in both Dublin and Kochi to seamlessly process some 70,000 employees on all UK, ROI, Jersey, Guernsey and Isle of Man jurisdictions. This is a fast paced client with high volume processing processing,  thought provoking query handling and controls that require meticulous performance. We are therefore looking for applications from experienced Payroll Professionals with a passion for delivery, drive and enthusiasm to achieve and exceptional attention to detail. Overall job purpose: * To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries. * Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.   * Covers in the Team Leader’s absence and provides knowledge and support to other team members. * There may be additional activities to perform from time to time in order to maximise the contribution to Northgate’s goals and objectives. * To perform all duties in accordance with the company Health & Safety and Quality policy procedures.   Main responsibilities and Opportunities: Administer and Implement Payroll  * Ensures data is received in the right format and in time to complete payrolls to agreed deadlines.  * Prioritises and actions daily tasks to be accomplished to meet SLA. * Completes and owns payroll processing cycle for allocated customers  * Calculates, prepares and transmits manual payments and third party disbursements. * Runs sample payrolls to ensure quality and resolve errors or deviations. * Liaises with other areas of the business to meet and enhance payroll delivery. * Provides statistics for chargeable work to enable effective invoicing. * Controls the reconciliation processes for own customer’s third party accounts to ensure completion in line with SLA requirements and statutory legislation. * Identifies and acts on issues which would impact delivery of SLA. * Reviews and updates where necessary customer procedures and processes, and Northgate documentation. * Supports Payroll Administrator’s and Team Leader in resolution of complex customer issues and complaints. *Covers for Team Leader in their absence   Provide Customer Service * Receives and records customer enquiries and provides basic information in response to customer requests.  Escalates to Line Manager where appropriate.  * Responds to requests and queries from statutory bodies in such a way as to maintain effective working relationships * Develops and maintains a good working knowledge of Northgate products and services.  * Develops and maintains effective relationships with internal/external customers and suppliers.  * Considers and escalates any new ideas which add value to the customer. Provide Technical Support  * Checks system accuracy by performing manual calculations to agree system output  * Recommends and agrees ways in which systems and procedures can be improved to enhance business performance * Actions systems updates to ensure implementation * Coaches and advises team members on Systems and PC usage Customer Liaison * Actions any changes to customer specific Terms and Conditions to ensure accurate payments are made. * Records customer issues and complaints to instigate corrective action. * Reviews regular payrolls currently in production to ensure Best Practice processes are adhered to. * Provides information as requested by customers in terms of their contracts. * Liaises with customer regarding disruptions to service levels and implement corrective action. * Understands the customer SLA. *Attends customer meeting’s and Service Reviews as and when required   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
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