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Payroll Officer Jobs

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Customer Experience Specialist - Payroll - Milton Keynes - Xero
  • Payroll Administrator, Payroll Manager, Payroll Controller, Payroll Coordinator, Payroll Officer
  • £26,000 to £31,000 Per Annum
  • Milton Keynes
Got experience of working within Payroll and a passion for excellent customer service? This might be the job for you… Xero is beautiful accounting software for small businesses. We’re growing our team and need new Customer Experience Specialists to help us support customers from our UK HQ in Milton Keynes. What is CX? CX is our fantastic customer care team, made up of Xero product experts (don’t worry, you’ll get extensive training to transform you into a payroll product guru) based in the UK, NZ, AU and US. We work together to provide 24/7 accounting and payroll software support to users. We’re looking for people with experience in end to end payroll processing and customer-facing jobs. Our team is diverse and eclectic, but one thing we have in common is our passion for good customer service. You'll be someone who enjoys solving problems, is patient, skilled at explaining things clearly and who knows what it means to provide outstanding customer service and will look for every opportunity to delight our customers.   What you’ll bring… You’ll have proven UK payroll experience and a strong understanding of payroll legislation and processes. Knowledge of payroll from outside the UK (NZ, AU or US especially) would be highly advantageous. You will have a real passion for customer service, love problem solving and are comfortable helping our customers resolve their queries both by phone and email, so excellent written and verbal communication skills are key. Any experience with cloud based payroll products would be beneficial, but we would consider someone who is familiar and comfortable with technology. If this sounds like the role for you then we would love to hear from you. Please submit your application and include a link to a portfolio of your work that is representative of what you can do!
Payroll Officer - Milton Keynes -
  • Payroll Officer
  • £23,000 to £26,000 Per Annum
  • Milton Keynes
Payroll Officer - Milton KeynesSalary: £26,000 Key responsibilities Processing end to end client payroll in a busy team. Manage your own portfolio of complex clients. Statutory payments - Statutory Sick Pay, Statutory Maternity Pay, PAYE and National Insurance etc. Processing of Year End procedures. Provide 1st line support for payroll queries. Liaise with HMRC when required. Process Tax Code changes. Manual calculations. Qualifications:  6-12 months' experience working in a busy payroll function. Grade C and above at GCSE English & Maths. Ability to work on own initiative, working within a team and the ability to meet deadlines. Excellent organisation skills with the ability to multi-task.  If you are a motivated Payroll professional looking for your next opportunity to join a successful firm who invest in their people and promote within, please don't hesitate to apply now!
UK Payroll Specialist - Gloucestershire -
  • Payroll Officer
  • £40,000 to £45,000 Per Annum
  • Gloucestershire
Payroll Specialist Deliver UK payrolls for a range of clients. Acting as a key point of contact for a variety of UK and internationally based clients. Role Overview - • UK payroll processing for a variety of clients and payrolls.• Co-ordinating, managing and liaising with individual clients regarding payroll processing. • Managing and delivering client payrolls to meet specific deadlines. • Act as the first point of contact for queries and escalate where relevant. • Managing and maintaining clear communications to clients and internal stakeholders and teams.• Maintaining excellent current knowledge of the UK statutory processes and legislation.• Working with the implementation team to take-on new payrolls and clients.Requirements & Experience -• Experience of processing multiple large payrolls either within a client payroll environment or a large multiple payroll organisation. • Proven track record of delivering complex UK payrolls working within a deadline driven environment.• Experience of different pension and benefits schemes.• Highly motivated and driven professional, with excellent communication skills and a track record of delivering high levels of customer satisfaction. • Compliant with all UK legislation, statutory monthly and yearly requirements.• Excellent communication and organisation skills.• Ability to build and develop strong relationships with internal and external clients.
Payroll Officer - Birmingham - University Hospitals Birmingham NHS Foundation Trust
  • Payroll Controller, Payroll Executive, Payroll Coordinator, Payroll Officer, Payroll Consultant
  • £17,000 to £22,500 Per Annum
  • Birmingham
JOB TITLE:   PAYROLL OFFICER   PAY BAND:   BAND 4   DEPARTMENT/DIVISION:   PAYROLL/ CORPORATE   BASED AT: UNIVERSITY HOSPITALS BIRMINGHAM, NHSFT, REGENTS COURT, EDGBASTON   REPORTS TO:   PAYROLL TEAM LEADER   PROFESSIONALLY RESPONSIBLE TO:   PAYROLL OPERATIONS MANAGER   LAST UPDATED:   DECEMBER 2015     JOB PURPOSE:  To provide an accurate and timely payroll service for our clients To be responsible for a section of weekly and monthly payroll. To process in accordance with statutory and NHS national terms and conditions of employment.    KEY WORKING RELATIONSHIPS:    Internal:   Managers and employees, Finance, HR External:  Banks, Building Societies, HMRC, Dept of Works & Pensions,      MAIN DUTIES & RESPONSIBILITIES:    1. To manage an allocated section of weekly and monthly payroll ensuring staff are paid accurately and in a timely manner    2. Responsible for the processing of all information received in relation to allocated payrolls, within current and previous pay periods, to include: New starters/leavers. C hanges to contract – hour changes, promotions, demotions. Sickness, Maternity pay, Paternity Pay, Adoption Pay & TIA calculations. Calculation of protections, Acting up Implementation of AEO, student loan, DEO, P45’s etc. Processing of voluntary deductions – e.g. union deductions, GAYE. Calculation of back dated information, and checking on retro run Be able to calculate and apply overpayments to the ESR payroll system, and complete necessary documentation – letter, added to spreadsheet etc. Be able to calculate, raise and recover advances of pay where necessary.  Reconcile negative payments and amend on ESR. Extensive knowledge of all NHS terms and conditions and their application to include Agenda for Change, Medical & Dental and Whitley Council; Browsing and checking another section of payroll to comply with audit requirements of secondary checking;  Responsible for ensuring correct annotation and scanning of payroll documentation for allocated payroll; Checking of a variety of payroll reports, as directed by the team leader, and to be responsible for the sign off of payrolls for first send processing.   This is not an exhaustive list, but an example.    3. Compliance with Local, National and Statutory regulations and have a full understanding how PAYE, NI etc. works in conjunction with the payroll facility.    4. To be able to communicate effectively in person, by telephone or in writing to include confident use of all Microsoft packages. To be able to deal confidently with requests for advice or assistance with queries from employees, colleagues, managers and external agencies including the HMRC.    5. General Payroll Responsibilities – Responsible for timely and accurate input of payroll information into ESR. To build and maintain relationships with colleagues, staff from client organisations, managers and external organisations through effective communication when dealing with requests for advice or assistance, these may be written, verbal or face to face. To assist auditors in locating information and resolving queries as requested by the team leader and Payroll Operations Manager.  To ensure audit procedures are adhered to and to audit own workloads  To assist in stapling payslip attachments to payslips as required. To draw to the appropriate manager’s attention any need to change or depart from standard operating procedures. To act at all times with department procedures and comply with Trust Standing Financial Instructions and Regulations.   The post holder will undertake other duties as may be required to achieve the Trust’s objectives, commensurate with the grading of the post.    GENERAL INFORMATION:    TRUST VISION AND VALUES The Trust is clear on its vision and values and aims to make sure that they are reflected in all areas of activity. Our vision is simple; To Deliver the Best in Care. Our values apply to every member of staff. They are to treat all with respect, to take personal and team responsibility, to look to improve the way we do things (innovation) and to act with honesty in all we do.    TRUST POLICIES AND PROCEDURES   The post-holder will be required to comply with all policies and procedures issued by and on behalf of University Hospitals Birmingham.  In addition if the post-holder is required to work at other organisations premises they must adhere to the specific policies relating to the premises in which they work.     CLINICAL GOVERNANCE & RISK ASSESSMENT The post-holder must be aware of and ensure compliance with the Trust’s Clinical Governance systems and Risk Management systems.    CONFIDENTIALITY Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act.    DATA PROTECTION If required to do so, the post-holder will obtain, process and/or use information held on a computer in a fair and lawful way; and hold data only for the specified registered purposes and to use or disclose the data only to authorised persons or organisations.     EQUAL OPPORTUNITIES AND DIVERSITY* University Hospitals Birmingham is striving towards being an equal opportunities employer.  No job applicant or member of staff will be discriminated against on the grounds of race, colour, nationality, ethnic or national origin, religion or belief, age, sex, marital status or on the grounds of disability or sexual preference.    Selection for training and development and promotion will be on the basis of an individual’s ability to meet the requirements of the job.     University Hospitals Birmingham the post-holder will have personal responsibility to ensure they do not discriminate, harass or bully, or contribute to the discrimination, harassment or bullying of a colleague or colleagues, or condone discrimination, harassment or bullying by others.    The post-holder is also required to co-operate with measures introduced to ensure equality of opportunity.    HEALTH AND SAFETY * The post-holder must make him/herself aware of the responsibilities placed on them by the Health and Safety at Work Act [1974] to ensure that the agreed safety procedures are carried out to maintain a safe environment for other members of staff and visitors.    The post-holder will have at all times a duty to conduct themselves and to undertake their work, in a safe manner, so not to endanger themselves and others around them. Clearly, the degree of such responsibilities carried out by a particular individual will depend on the nature and extent of his/her work. Should any individual feel concerned over the safety aspects if his/her work, it should be brought to the attention of his/her manager/supervisor and/or Trade Union Safety Representative.    The post-holder must adhere to the health and safety rules and procedures of the Trust. He/she has a legal duty to use safety devices and equipment provided.     All staff will receive a general introduction to health and safety at work as part of their induction. They will also be given advice on fire, security and lifting procedures.     FLU PANDEMIC OR MAJOR INCIDENT In the event of a flu pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospital. Prior to undertaking any duties, the member of staff will have full training and induction. No member of staff will be asked to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk.    NO SMOKING POLICY The Trust has a no smoking policy.  Staff are only permitted to smoke in designated smoking shelters. Members of staff must not smoke inside any of the Trust’s premises nor in any vehicle used on Trust Business. Members of staff must adhere to the Trust’s Uniform Policy and therefore any uniforms must be covered whilst smoking.    PUBLIC SERVICE USER AND CARER INVOLVEMENT Under Section 11 of the Health and Social Care Act we have a duty to involve patients and the public at all levels within the organisation.  The post-holder will be required to recognise and value the benefits of listening and responding to patients and recognise that the patients experience is the catalyst for doing things differently to improve the way we deliver services.    UNTOWARD INCIDENTS The post-holder must take responsibility for incident and near miss reporting and must ensure they adhere to all departmental policies and procedures.    SAFEGUARDING    The Trust is committed to safeguarding and promoting the welfare of the adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures.    REVIEW OF THE ROLE This job description will be subject to review and amendment, in consultation with the post holder, to meet the changing needs of the service and the organisation.    This role profile is designed to identify principal responsibilities.  The post holder is required to be flexible in developing the role in accordance with changes within the Trust’s management agenda and priorities. Although this is a list of the key responsibilities of the post it is expected that the post holder and manager will develop and define the detail of the work to be undertaken.    The Trust is committed to equal opportunities, providing opportunities for flexible working and is a no smoking organisation.   
Senior Payroll Administrator  - Peterborough -
  • Payroll Administrator, Payroll Supervisor, Payroll Team Leader, Payroll Specialist, Payroll Executive
  • Competitive
  • Peterborough
Job Description The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes   Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective About Us NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities. At NGA UKI, we’re dedicated to our clients, and we operate as a single team striving for excellence and innovation in everything we do.   We offer: 25 days holiday which includes 3 days allocated to the Christmas Shutdown Pension, Life Assurance and Private Health Insurance as standard Further, optional flexible benefits that can be tailored to suit your personal circumstances NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities NGA UK & Ireland is a market-leading, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.   We provide outsourced Payroll and HR Administration services to over 3500 business clients in the UK & I servicing approximately 900k employees.   We have 10 domestic Service Centres with 800 employees supported by our deliver centre in Kochi (India) with 500 employees NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Senior Payroll Administrator  - Peterborough -
  • Payroll Administrator, Payroll Supervisor, Payroll Team Leader, Payroll Specialist, Payroll Executive
  • Competitive
  • Peterborough
Job Description The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes   Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective About Us NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities. At NGA UKI, we’re dedicated to our clients, and we operate as a single team striving for excellence and innovation in everything we do.   We offer: 25 days holiday which includes 3 days allocated to the Christmas Shutdown Pension, Life Assurance and Private Health Insurance as standard Further, optional flexible benefits that can be tailored to suit your personal circumstances NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities NGA UK & Ireland is a market-leading, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.   We provide outsourced Payroll and HR Administration services to over 3500 business clients in the UK & I servicing approximately 900k employees.   We have 10 domestic Service Centres with 800 employees supported by our deliver centre in Kochi (India) with 500 employees NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Senior Payroll Administrator  - Hemel Hempstead -
  • Payroll Administrator, Payroll Supervisor, Payroll Team Leader, Payroll Specialist, Payroll Executive
  • Competitive
  • Hemel Hempstead
Job Description The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes   Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective About Us NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities. At NGA UKI, we’re dedicated to our clients, and we operate as a single team striving for excellence and innovation in everything we do.   We offer: 25 days holiday which includes 3 days allocated to the Christmas Shutdown Pension, Life Assurance and Private Health Insurance as standard Further, optional flexible benefits that can be tailored to suit your personal circumstances NGA UKI offers you a unique chance to build a career in a vibrant, agile and growing organisation, with a wide range of opportunities NGA UK & Ireland is a market-leading, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting.   We provide outsourced Payroll and HR Administration services to over 3500 business clients in the UK & I servicing approximately 900k employees.   We have 10 domestic Service Centres with 800 employees supported by our deliver centre in Kochi (India) with 500 employees NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market.   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
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