Payroll Manager Jobs

Payroll Manager Careers from Payroll Jobsboard including Contract, Permanent and Temporary Positions

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Customer Experience Specialist - Payroll - Milton Keynes - Xero
  • Payroll Administrator, Payroll Manager, Payroll Controller, Payroll Coordinator, Payroll Officer
  • £26,000 to £31,000 Per Annum
  • Milton Keynes
Got experience of working within Payroll and a passion for excellent customer service? This might be the job for you… Xero is beautiful accounting software for small businesses. We’re growing our team and need new Customer Experience Specialists to help us support customers from our UK HQ in Milton Keynes. What is CX? CX is our fantastic customer care team, made up of Xero product experts (don’t worry, you’ll get extensive training to transform you into a payroll product guru) based in the UK, NZ, AU and US. We work together to provide 24/7 accounting and payroll software support to users. We’re looking for people with experience in end to end payroll processing and customer-facing jobs. Our team is diverse and eclectic, but one thing we have in common is our passion for good customer service. You'll be someone who enjoys solving problems, is patient, skilled at explaining things clearly and who knows what it means to provide outstanding customer service and will look for every opportunity to delight our customers.   What you’ll bring… You’ll have proven UK payroll experience and a strong understanding of payroll legislation and processes. Knowledge of payroll from outside the UK (NZ, AU or US especially) would be highly advantageous. You will have a real passion for customer service, love problem solving and are comfortable helping our customers resolve their queries both by phone and email, so excellent written and verbal communication skills are key. Any experience with cloud based payroll products would be beneficial, but we would consider someone who is familiar and comfortable with technology. If this sounds like the role for you then we would love to hear from you. Please submit your application and include a link to a portfolio of your work that is representative of what you can do!
Strategic Lead - HR/Pay Operational Services - Rochdale - Rochdale Council
  • Head of Payroll, Payroll & HR Manager, Payroll Manager, Project Manager Payroll, Head of HR
  • £51,000 to £54,000 Per Annum
  • Rochdale
Job ref: RO-15923 Location:  Number One Riverside                            Salary:  £51,258 to £53,985  (including Market Factor Supplement)                          Grade: SM2                                      Working Hours:  Full time Contract Type:  Permanent        Closing Date: 23rd April 2018                                        Interview Date: TBC      There has never been a more exciting time to join us at Rochdale Council. We have a vision to deliver the greatest and fastest improvement to the wellbeing of the people of our borough and this will only be achieved if we have the workforce to meet these challenges and take these opportunities. This is where you come in. We have an opening for an exceptional candidate to take up a key leadership role within our HR/Payroll service. Leading our HR Advisory, HR Operations, Pay and Pension teams this will be a varied and stimulating opportunity offering excellent career development within a dynamic supportive environment. The successful candidate will develop close working relationships both within Rochdale and across Greater Manchester whilst being at the heart of the wider public sector with all the opportunity that brings. With a proven track record of success you will be either an HR or Payroll professional by background with strong demonstrable experience within a large and complex setting.  An effective leader, you will be able to influence and respond to a wide range of stakeholders, lead and deliver key projects, maximise innovation, and engage teams to deliver top performance and strive for excellence. If you feel you can offer what we need and are excited by this opportunity we would be delighted to hear from you. If you would like an informal chat about any aspect of this role and/or working for our organisation please call Rosemary Barker on 01706 926245 or press apply for further details
Payroll Team Leader  - Peterborough -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Manages the escalation process Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues  Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations Maintains effective performance under pressure
Payroll Manager - Peterborough -
  • Payroll & HR Manager, Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
To support the Centre Lead or Service Delivery Director in maximising the effectiveness and efficiency of the teams to provide a first class and quality Payroll service to customers. To ensure that team members are fully compliant with NGA policies and are up to date in their understanding of payroll legislation and law. To lead a Payroll Delivery Team focusing on clients for whom NGA provide an offshore service to. Responsibilities To QA payrolls prior to dispatch to clients To QA offshore processes to ensure fit for purpose, effective and efficient To work with onshore and offshore teams to ensure compliance of all checks, controls and processes Ensures payroll delivered to SLA schedules  Allocates staff resources to complete Payroll Services to Customers Ensures all payroll procedures are documented and regularly updated  Ensures all appropriate quality processes and procedures are adhered to Ensures all payroll reconciliation's are processed and agreed Identifies and implements improvements to the processes and procedures of the business Manages all resources to achieve the business objectives Escalate any business critical and major service delivery issues so Senior Management Team are aware of potential breaches of contract  Regularly review service delivery to ensure the most cost effective route i.e. offshore to NHRi wherever possible Ensure Security of data is paramount and legislatively compliant Provide Technical Support Ensures system effectiveness and  product knowledge is in line with current statutory and legislative requirements  Fully utilize payroll system functionality to automate and bring efficiencies to the service Recommends and agrees ways in which systems and procedures can be improved to enhance business Coaches and advises team members, colleagues and customers by sharing technical knowledge and expertise Customer Liaison Manages projects with specific customers in order to establish their needs  Documents and interprets data in order to develop documentation for use by the customer to standards Agrees and implements customer reporting requirements. Ensures customer satisfaction levels by constantly reviewing Provides information as requested by customers Requirements Previous experience in payroll and managing a team Experience of working in a customer service environment Knowledge of various payroll systems would be advantageous Experience of managing projects CIPP qualification or equivalent would be desirable
Customer Relation Manager - Hemel Hempstead -
  • Payroll & HR Manager, Payroll Manager, HR Manager
  • Competitive
  • Hemel Hempstead
Job Description The individual will be accountable for a portfolio of customers in the UK& I  business who are contracted for HR and Payroll outsourced services. This role will be based in Hemel Hempstead focusing on customers serviced from Hemel and Bedford.   The objectives of the role are: To ensure that operations for your allocated customers are delivered according to the contractual SLAs and where possible exceed this, including compliance requirements To deliver high levels of client satisfaction and generate revenue growth as measured by revenue figures and CSAT survey responses.To work in an environment of Continue Service Improvement to develop your customer’s service in line with their business needs. To oversee change control and projects for your client portfolio to ensure deliverables are met To ensure all customer interactions are undertaken in a professional manner, ensuring resolution to queries/escalations, delivering a good customer experience To produce high quality end user documents including presentations and reports To own the profit and loss account for your client portfolio To support the Centre Manager in key accounts requiring remediation activities and continuous improvement initiatives Quality Delivery Management of service to contract and account balanced scorecard to ensure these are tracked and reported accurately and  in accordance with agreed timescales Management and delivery of projects within timescales and to budget Consistently meet SLA measures and monitor trends of performance and improvement areas including compliance requirements Ensure processes are complete, reviewed and improved on a continual basis to ensure relevant to the delivery requirements and improved performance Manage customer satisfaction Responsible for client relationship, customer satisfaction and retention Primary point of contact for the client.  Be the guardian and role model for our customer relationships  and promote customer awareness throughout the company Set and deliver to a formal governance structure Work with the customer, Centre Manager and operational teams to deliver improved customer satisfaction, increasing C-sat scores Promote Operational Excellence Work in collaboration with the operational excellence function to support and promote implementation of productivity and quality initiatives promote a culture of continuous improvement    Internal Relationships Build relationships with technical and operational delivery teams to support project work and customer requests. External Relationships Comfortable with customer contacts from payroll/HR administrator up to main board level. About Us NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored benefits dependent upon circumstances Structured training and on-going personal development   Key Competencies: Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our Values: One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Payroll Manager - SE London- £60,000 - London -
  • Payroll Manager
  • £40,000 to £60,000 Per Annum
  • London
Payroll Manager - £60,000 - SE London A chartered accountancy has a requirement for a Payroll Manager to join their rapidly growing department based in SE London.  This Payroll Manager opportunity will involve managing an experienced payroll team while also taking responsibility for managing a portfolio of client payrolls and dealing with client queries.  The successful Payroll Manager will have previous experience in handling the  day to day supervision of a team as well as in all aspects of payroll up to and including processing year ends. Other responsibilities will include setting up and running payrolls efficiently using its functionalities such as nominal journals, import/exports, report writing as well as implementing new client payroll setups.
Payroll Manager - Essex -
  • Payroll Manager
  • £55,000 to £60,000 Per Annum
  • Essex
Payroll Manager A leading client payroll group are recruiting for a Payroll Manager to lead a small team of payroll administrators. Previous experience of processing and managing a payroll team processing multiple client payrolls is essential. A highly successful company with continual growth and development they are based in East London. Reporting to partner level this is a key senior role in the overall group. Key Requirements - • Previous Payroll team management. • Previous experience of processing client payrolls, ideally managing a client payroll team. • Excellent current technical payroll knowledge. • Ability to look at systems and processes and implement improvements and streamlining. • Experience of implementing new payroll systems or working on similar projects. • Excellent payroll systems experience ideally Star although this is not essential. • Ability to liaise and work with senior stakeholders and clients. This would suit candidates who are keen to step into a senior role where they can affect change and development, new systems processes and client development are all part of this role. An exciting opportunity to join a highly successful business at an exciting time!
Payroll Manager - Cheltenham -
  • Payroll Manager
  • £28,000 to £34,000 Per Annum
  • Cheltenham
Senior Payroll Advisor / Payroll Manager Gloucestershire Permananet £28k - £34k + Benefits Senior Payroll Advisor / Payroll Manager - An impresive academic institution in Gloucestershire are looking to recruit a payroll professional to manage their monthly payroll and pensions for approximately 650 staff. The role has one direct report to assist with this. Senior Payroll Advisor / Payroll Manager - Skills and Experience A payroll qualification CIPP (desirable) Strong Excel skills (essential) End to end processing experience team leading skills would be beneficial If you feel that you have the relevant skills and experience to perform to a high standard in this role, please apply online today or call Matthew at JGA Recruitment for further information. 
Payroll Manager - Farnborough  -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll Specialist
  • Competitive
  • Farnborough
To lead the Shared Service Centre Delivery Team to provide an excellent quality service to our client. The role includes ensuring the business meets its agreed objectives in both service delivery and strategic growth . Perform all duties in accordance with the company Health & Safety and Quality policy procedures. There may be additional activities to perform from time to time in order to maximise the contribution to Northgate’s goals and objectives   Key Responsibilities: Managing the team and individual Managing the business Managing the client service Essential Experience of managing complex and high volume teams Previous knowledge of team objective setting Experience of Performance Management • Business and financial awareness Effective people management Customer Care Experience Presentation skills Risk Management Quality and Audit experience PC Literacy – Word, Excel Outlook   Desirable HR/Payroll and SSC Experience A working knowledge of Prince 2 Project Management methodology CIPD / IPP qualifications Previous experience in an outsourced or commercial service delivery environment  Microsoft Project Excellent communication skills both written and orally Can build relationships Can make decision without guidance A drive to learn and develop Influencing / Negotiation skills Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective   About Us Founded in 1966, Moorepay is one of the UK’s leading payroll, HR and compliance providers. Supporting a growing customer base of 10,000 clients, Moorepay produce millions of payslips every year and handle around 250,000 queries from clients requiring professional advice from experienced and qualified staff. We are experts in what we do, committed to delivering an honest, reliable and comprehensive service to the SME market Moorepay is a division of NGAHR. Moorepay have been supporting businesses with their people processes since 1966, offering Payroll, HR and Compliance Solutions. These solutions are designed to help you manage your people and their needs - from recruitment and paying them to complying with the latest legislation. Producing millions of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time. Moorepay is a trusted partner to many over 8500 small to medium enterprise customers throughout the British Isles.   We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development   Our Values   One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve
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