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Payroll Manager Jobs

Payroll Manager Careers from Payroll Jobsboard including Contract, Permanent and Temporary Positions

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Payroll Manager - Manchester - 50K - Manchester -
  • Payroll & HR Manager, Payroll Manager, Head of Payroll and Pensions
  • £45,000 to £50,000 Per Annum
  • Manchester
Payroll Manager - Manchester - 50K + benefitsA new and exciting Payroll Manager opportunity has arisen for a skilled and experienced senior Payroll Manager who has the ability to: Manage payrolls from start to finish Lead, develop and motivate the payroll team Coach and support your payroll team and drive a culture of continuous payroll improvement Implement Payroll Process improvements Implement effective Payroll Controls for accurate payroll compliance Be accountable for validations and reconciliations Ensure adherence to statutory and PAYE reporting requirements Manage the P11D return End of Year Process This Payroll Manager vacancy would suit someone who has experience in managing high volume payrolls from within a fast-paced payroll environment.CIPP or equivalent payroll qualification is preferred but is not essential.So, if you are a Payroll Manager with strong payroll subject matter expertise, excellent and proven leadership skills, team management skills and are an expert understanding of payroll controls then this could be the role you have been looking for!Apply now by sending us your CV, salary expectations and notice period details to us ASAP.
UK Payroll Lead - Scotland - 38K to 50K - London -
  • Payroll Manager, Payroll Team Leader, Payroll Specialist
  • £38,000 to £50,000 Per Annum
  • London
UK Payroll Lead / Manager - Scotland - £38K to £50K + benefits   This is an exciting opportunity to genuinely join one of the worlds most renowned media companies in a role that will involve providing a comprehensive payroll service to the group to help support board-level decision making.  You will also be involved in integrating a new payroll system and for bringing the existing payroll back in-house from its current outsourced vendor.**FULL RELOCATION PACKAGES AVAILABLE**Based in HR, this role will also have full responsibility for the accurate management and processing of the company payroll operation from start to finish. Payroll Responsibilities will include managing the project to move from an outsourced payroll vendor to an in-house model Ensure that all relevant payroll deadlines are met as well as reconciling reports against payroll as well as ensuring that PAYE payments are processed in a timely manner to HMRC.  Additional responsibilities include managing the year-end process (P35, P60, P11D's etc as well as supporting finance with PSA reporting. Assist with the integration of a new Payroll system (workday) Act as the focal point AND "face of payroll" for all payroll related requirements, enquiries and reporting. Being the Payroll Lead, you will also be responsible for being the super-user for payroll systems, training and supporting team members and ensuring best practice. So if you have experience in managing the end-to-end payroll process and are looking for an exciting, yet challenging role within a fast-paced leading media firm then this could be the career opportunity you have been looking for.  Apply today by sending your CV to us ASAP to be considered.
UK Payroll Lead - Scotland - 38K to 50K - Edinburgh -
  • Payroll Manager, Payroll Team Leader, Payroll Specialist
  • £38,000 to £50,000 Per Annum
  • Edinburgh
UK Payroll Lead / Manager - Scotland - £38K to £50K + benefits   This is an exciting opportunity to genuinely join one of the worlds most renowned media companies in a role that will involve providing a comprehensive payroll service to the group to help support board-level decision making.  You will also be involved in integrating a new payroll system and for bringing the existing payroll back in-house from its current outsourced vendor.**FULL RELOCATION PACKAGES AVAILABLE**Based in HR, this role will also have full responsibility for the accurate management and processing of the company payroll operation from start to finish. Payroll Responsibilities will include managing the project to move from an outsourced payroll vendor to an in-house model Ensure that all relevant payroll deadlines are met as well as reconciling reports against payroll as well as ensuring that PAYE payments are processed in a timely manner to HMRC.  Additional responsibilities include managing the year-end process (P35, P60, P11D's etc as well as supporting finance with PSA reporting. Assist with the integration of a new Payroll system (workday) Act as the focal point AND "face of payroll" for all payroll related requirements, enquiries and reporting. Being the Payroll Lead, you will also be responsible for being the super-user for payroll systems, training and supporting team members and ensuring best practice. So if you have experience in managing the end-to-end payroll process and are looking for an exciting, yet challenging role within a fast-paced leading media firm then this could be the career opportunity you have been looking for.  Apply today by sending your CV to us ASAP to be considered.
Payroll Manager - Wigan -
  • Payroll Manager
  • £37,000 to £38,500 Per Annum
  • Wigan
Payroll Manager  Greater Manchester £35k - £39k + benefits Payroll Manager - A leading public sector institution are looking to recruit a 1st class Payroll Manager to jon their team. Payroll Manager - Role: To  monitor, evaluate and review the integrated HR & Payroll system. To manage the Payroll function to ensure its accurate Payroll and ensure legal compliance.Be the lead contact for external Payroll services through a contracted service level agreement. Payroll Manager - Skills and Experience  CIPP Qualified or working towards knowledge of current Payroll legislation knowledge Teachers Pension Schemes and of LGPS  Experience of Integrated HR & Payroll Systems Experienced in leading a team Previous experience of iTrent would be highly desirable but not essential If you feel that you have the skills and experience to perform to a high standard in this role, please apply online today or call Matthew at JGA Recruitment for further information. 
Payroll Team Leader - Leicester - Selfridges & Co
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll Specialist
  • Competitive
  • Leicester
Payroll Team Leader Job Introduction With exclusive luxury goods and world-class customer service, Selfridges delivers an experience thats second to none. But nothing would be possible without those working behind the scenes. Youll provide the level of service that ensures our payroll team performs at the top of its game and delivers the seamless payment service our employees deserve based at our Leicester offices.   Role Responsibility This is a key role within the payroll team, individually responsible for senior tasks as well as jointly managing (alongside another team leader) the team to provide the best possible service to the business. In this role you will manage a section of the Payroll team ensuring they complete all tasks accurately and on time, coaching, mentoring and providing training as appropriate to develop the team. You will influence the business to process payroll information correctly and on time. For example, time and attendance information, ensuring the business completes this on time and running the appropriate reports. You will run period end reporting and be responsible for Payroll journals and reconciliations. You will be responsible for helping to support the team with daily system tasks and ad-hoc system configuration. The role is also responsible for running the pensioner payroll and liaising with associated third parties while also overseeing the company stakeholder pension scheme.   The Ideal Candidate Were looking for someone with at least 2 years payroll experience ideally in a fast paced environment. Knowledge of PS Enterprise would be an advantage as well as having a CIPP qualification. The successful candidate will have up to date knowledge of Payroll legislation and a basic knowledge of pension schemes would be an advantage. The chosen person will be accurate with excellent attention to detail, service focused, a team player with strong analytical and communication skills.   Your Career At Selfridges Selfridges is a shop run on imagination: a place where the worlds most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other. The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founders spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus selfridges.com and the Selfridges App which both deliver to over 130 countries. In 2016 Selfridges was the first ever store to be awarded the title of Worlds Best Sustainability Campaign by a Department Store at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted Best Department Store in the World award, underlining its place at the forefront of retail.
Payroll Team Leader  - Peterborough -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Manages the escalation process Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues  Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations Maintains effective performance under pressure
Payroll Specialist - Wolverhampton  - Bromford
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll Specialist, Payroll Executive
  • £30,000 to £40,000 Per Annum
  • Wolverhampton
Payroll Specialist 12-18 Month Fixed Term Contract Based Wolverhampton Circa £40,000 p.a. + Excellent Benefits This is a superb interim opportunity, offering you the chance to apply your payroll knowledge and expertise here at Bromford –  a progressive and innovative social enterprise that’s continually looking to grow and develop its business! Capable of making an immediate impact, you’ll act as our in-house specialist with a brief to provide a fully compliant and effective payroll service to around 1300 monthly paid employees through our Ceridian based system. Benefiting from the support of a small shared services team – responsible for data input and the day to day nuts & bolts of transactional activity – your role will focus on managing the systems and processes that are in place to ensure we deliver the required outputs, on time and in full. What will it take to succeed? As a starting point, you’ll certainly need to be an accomplished payroll professional, with proven experience of running medium to large scale payroll operations of a similar size   With a good understanding of all things payroll, including HMRC compliance, NI, Pensions, auditing and reporting, your ability to hit the ground running will be a key ingredient  A confident communicator and relationship builder, with the ability to help upskill our shared services operation, you’ll also know how to get the very best out of the team Whilst last but not least, we’ll expect you to thrive on change and genuinely excel when it comes to meeting objectives, producing results and exceeding expectations In return, we can promise you an attractive package and first- class conditions, plus an element of flexible working.
Payroll Manager - Peterborough -
  • Payroll & HR Manager, Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
To support the Centre Lead or Service Delivery Director in maximising the effectiveness and efficiency of the teams to provide a first class and quality Payroll service to customers. To ensure that team members are fully compliant with NGA policies and are up to date in their understanding of payroll legislation and law. To lead a Payroll Delivery Team focusing on clients for whom NGA provide an offshore service to. Responsibilities To QA payrolls prior to dispatch to clients To QA offshore processes to ensure fit for purpose, effective and efficient To work with onshore and offshore teams to ensure compliance of all checks, controls and processes Ensures payroll delivered to SLA schedules  Allocates staff resources to complete Payroll Services to Customers Ensures all payroll procedures are documented and regularly updated  Ensures all appropriate quality processes and procedures are adhered to Ensures all payroll reconciliation's are processed and agreed Identifies and implements improvements to the processes and procedures of the business Manages all resources to achieve the business objectives Escalate any business critical and major service delivery issues so Senior Management Team are aware of potential breaches of contract  Regularly review service delivery to ensure the most cost effective route i.e. offshore to NHRi wherever possible Ensure Security of data is paramount and legislatively compliant Provide Technical Support Ensures system effectiveness and  product knowledge is in line with current statutory and legislative requirements  Fully utilize payroll system functionality to automate and bring efficiencies to the service Recommends and agrees ways in which systems and procedures can be improved to enhance business Coaches and advises team members, colleagues and customers by sharing technical knowledge and expertise Customer Liaison Manages projects with specific customers in order to establish their needs  Documents and interprets data in order to develop documentation for use by the customer to standards Agrees and implements customer reporting requirements. Ensures customer satisfaction levels by constantly reviewing Provides information as requested by customers Requirements Previous experience in payroll and managing a team Experience of working in a customer service environment Knowledge of various payroll systems would be advantageous Experience of managing projects CIPP qualification or equivalent would be desirable
Payroll Manager - Manchester - The University of Manchester
  • Head of Payroll, Payroll Manager, Head of Payroll and Pensions
  • £30,000 to £39,000 Per Annum
  • Manchester
PAYROLL MANAGER Job Reference : PSS-11778 Location : Oxford Road, Manchester Closing Date : 24/05/2018 Salary : £31,604 to £38,833 Employment Type : Permanent Faculty / Organisational Unit : Professional Support Services Division : HR Services Hours Per week : Full-time Our hard-working team deliver 20 payrolls every month, supporting 17,000 staff including 5,000 casual workers, as well as processing high volumes of fees, expenses and claims.  You understand the size of that challenge, but you’re ready to take us to the next level.  Working with colleagues in HR Systems and IT Services, you’ll ensure systems and processes are effective and support self-service to reduce queries wherever possible.  You’ll mentor and develop your team to achieve professional recognition and accreditation, so if an employee can’t self-serve, they get the right response, first time, every time. Ideally professionally qualified yourself (Chartered CIPP), you’ll bring in-depth technical payroll knowledge.  You’ll understand and have experience of working for a large, complex, organisation, and show you have the skills to communicate and collaborate at all levels.  Your experience managing a complex payroll operation will demonstrate that you plan and organise yourself, and others, to deliver to key deadlines and SLAs in a high volume environment.  But it’s your experience of managing and developing technical staff to achieve the highest standards that will make you stand out of the crowd. When you’re with us, you’re not only working for the University, you’re working for people in our local communities and beyond, who benefit from our teaching, research and social responsibility. Here, no matter what your role or responsibilities, everyone works together with one common goal: to make great things happen. So join us, and take pride in the part you play. As an equal opportunities employer, we welcome applications from all suitably qualified persons. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from men and the black and minority ethnic (BME) community, who are both currently under-represented at this level. All appointments will be made on merit.  Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. This vacancy will close for applications at midnight on the closing date.
Customer Experience Specialist - Payroll - Milton Keynes - Xero
  • Payroll Administrator, Payroll Manager, Payroll Controller, Payroll Coordinator, Payroll Officer
  • £26,000 to £31,000 Per Annum
  • Milton Keynes
Got experience of working within Payroll and a passion for excellent customer service? This might be the job for you… Xero is beautiful accounting software for small businesses. We’re growing our team and need new Customer Experience Specialists to help us support customers from our UK HQ in Milton Keynes. What is CX? CX is our fantastic customer care team, made up of Xero product experts (don’t worry, you’ll get extensive training to transform you into a payroll product guru) based in the UK, NZ, AU and US. We work together to provide 24/7 accounting and payroll software support to users. We’re looking for people with experience in end to end payroll processing and customer-facing jobs. Our team is diverse and eclectic, but one thing we have in common is our passion for good customer service. You'll be someone who enjoys solving problems, is patient, skilled at explaining things clearly and who knows what it means to provide outstanding customer service and will look for every opportunity to delight our customers.   What you’ll bring… You’ll have proven UK payroll experience and a strong understanding of payroll legislation and processes. Knowledge of payroll from outside the UK (NZ, AU or US especially) would be highly advantageous. You will have a real passion for customer service, love problem solving and are comfortable helping our customers resolve their queries both by phone and email, so excellent written and verbal communication skills are key. Any experience with cloud based payroll products would be beneficial, but we would consider someone who is familiar and comfortable with technology. If this sounds like the role for you then we would love to hear from you. Please submit your application and include a link to a portfolio of your work that is representative of what you can do!
Strategic Lead - HR/Pay Operational Services - Rochdale - Rochdale Council
  • Head of Payroll, Payroll & HR Manager, Payroll Manager, Project Manager Payroll, Head of HR
  • £51,000 to £54,000 Per Annum
  • Rochdale
Job ref: RO-15923 Location:  Number One Riverside                            Salary:  £51,258 to £53,985  (including Market Factor Supplement)                          Grade: SM2                                      Working Hours:  Full time Contract Type:  Permanent        Closing Date: 23rd April 2018                                        Interview Date: TBC      There has never been a more exciting time to join us at Rochdale Council. We have a vision to deliver the greatest and fastest improvement to the wellbeing of the people of our borough and this will only be achieved if we have the workforce to meet these challenges and take these opportunities. This is where you come in. We have an opening for an exceptional candidate to take up a key leadership role within our HR/Payroll service. Leading our HR Advisory, HR Operations, Pay and Pension teams this will be a varied and stimulating opportunity offering excellent career development within a dynamic supportive environment. The successful candidate will develop close working relationships both within Rochdale and across Greater Manchester whilst being at the heart of the wider public sector with all the opportunity that brings. With a proven track record of success you will be either an HR or Payroll professional by background with strong demonstrable experience within a large and complex setting.  An effective leader, you will be able to influence and respond to a wide range of stakeholders, lead and deliver key projects, maximise innovation, and engage teams to deliver top performance and strive for excellence. If you feel you can offer what we need and are excited by this opportunity we would be delighted to hear from you. If you would like an informal chat about any aspect of this role and/or working for our organisation please call Rosemary Barker on 01706 926245 or press apply for further details
Payroll Manager - Wigan -
  • Payroll Manager
  • £37,000 to £38,500 Per Annum
  • Wigan
Payroll Manager  Greater Manchester £35k - £39k + benefits Payroll Manager - A leading public sector institution are looking to recruit a 1st class Payroll Manager to jon their team. Payroll Manager - Role: To  monitor, evaluate and review the integrated HR & Payroll system. To manage the Payroll function to ensure its accurate Payroll and ensure legal compliance.Be the lead contact for external Payroll services through a contracted service level agreement. Payroll Manager - Skills and Experience  CIPP Qualified or working towards knowledge of current Payroll legislation knowledge Teachers Pension Schemes and of LGPS  Experience of Integrated HR & Payroll Systems Experienced in leading a team Previous experience of iTrent would be highly desirable but not essential If you feel that you have the skills and experience to perform to a high standard in this role, please apply online today or call Matthew at JGA Recruitment for further information. 
Senior Payroll Associate - Birmingham -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader, Payroll Specialist, Payroll Executive
  • Competitive
  • Birmingham
The Center of Excellence (COE) team is primarily focused on Payroll Management and as a Senior Payroll Management Associate within the COE your primary focus will be as part of the team responsible for the support and execution of the Payroll activities.  It is expected, based on workload requirements and whilst maintaining a clear segregation of duties, that you will also gain valuable experience supporting Data Management (DMA) in the Customer Serviceteam.  Using your expert knowledge in executing core payroll tasks, the key responsibilities of the role include: Responsible for the execution of routine transactional pre-payroll validation tasks as per the standard payroll service definition: Payroll Calendar, Trusted source list maintenance, Configuration Completeness, Data input review and Data entry completeness Responsible for the execution of routine transactional payroll tasks as per the standard payroll service definition: On-cycle process, Bank file creation, Tax and social ins. Reports, Payslip creation and GL creation Responsible for the completion of validation reports, error logs to closure and apply necessary controls Produce standard and client specific payroll reports Maintain a broad knowledge of NGA HR’s services: HR Administration, Talent Administration etc. Validation on the accuracy of data to resolve inconsistencies Answer day-to-day Payroll related questions and requests Participate in system and application upgrade testing as instructed by the Payroll Specialist or Payroll Manager: HRSP, EMR etc. Identify any deviation to Payroll Calendar and discuss with Payroll Specialist or Payroll Manager Update and/or maintain procedures and documentation about Payroll process as instructed by the Payroll Specialist or Payroll Manager Responsible for the execution of SOC1 Controls related to payroll Responsible for communication with client related to payroll outputs as instructed by the Payroll Specialist or Payroll Manager Validate impacts of changes made into the system for next payroll In addition, you will be encouraged to: Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity Participate in activities designed to improve customer satisfaction and business performance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. You have: BA/BS (preferably in accounting) or equivalent combination of education & experience Relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment. HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred A very good understanding of external, client and internal compliance requirements Very good Excel, PowerPoint, and Word skills A very good understanding of how the available tools/systems enable the delivery of service excellence and the ability to use these tools and systems effectively and consistently An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role The ability to follow NGA HR Customer Service standards The ability to demonstrate excellent customer service/support skills The ability to demonstrate excellent written and oral communication skills Reasonably proficient in English language It would be desirable if you also have: CIPP certification (or equivalent): training towards certification will be provided Willingness to rotate shifts, as needed The ability to collaborate and work in a team environment, as well as, work independently and make sound decisions Key Competencies and Description Be Accountable:  Communicate effectively and generate the desired effect, understand responsibility of ones actions and have a positive sense of humour and outlook Solve Problems: Identify problems and escalate them, put forward creative ideas and understand changes and be adaptable Take Ownership: Seek clarity of role and understand individual and team objectives Be Client Centric: Meet the expectations of clients and understand the balance between external and internal clients Be Effective: Understand priorities and demonstrate your ability to set them individually, understand operational processes and know the NGA HR Way and values NGA Human Resources is a global leader in helping organizations make HR work better, by transforming their business-critical HR operations to deliver more effective and efficient people-critical services.  We help our clients become better employers through smarter, more streamlined data architecture and business processes — to save money, manage employee life cycles and support globally connected agile organizations. This is how NGA makes HR work.  What sets us apart is The NGA Advantage. It’s a combination of deep HR experience and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognize the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organization.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.    
Payroll Manager - Wigan -
  • Payroll Manager
  • £37,000 to £38,500 Per Annum
  • Wigan
Payroll Manager  Greater Manchester £35k - £39k + benefits Payroll Manager - A leading public sector institution are looking to recruit a 1st class Payroll Manager to jon their team. Payroll Manager - Role: To  monitor, evaluate and review the integrated HR & Payroll system. To manage the Payroll function to ensure its accurate Payroll and ensure legal compliance.Be the lead contact for external Payroll services through a contracted service level agreement. Payroll Manager - Skills and Experience  CIPP Qualified or working towards knowledge of current Payroll legislation knowledge Teachers Pension Schemes and of LGPS  Experience of Integrated HR & Payroll Systems Experienced in leading a team Previous experience of iTrent would be highly desirable but not essential If you feel that you have the skills and experience to perform to a high standard in this role, please apply online today or call Matthew at JGA Recruitment for further information. 
Customer Relation Manager - Hemel Hempstead -
  • Payroll & HR Manager, Payroll Manager, HR Manager
  • Competitive
  • Hemel Hempstead
Job Description The individual will be accountable for a portfolio of customers in the UK& I  business who are contracted for HR and Payroll outsourced services. This role will be based in Hemel Hempstead focusing on customers serviced from Hemel and Bedford.   The objectives of the role are: To ensure that operations for your allocated customers are delivered according to the contractual SLAs and where possible exceed this, including compliance requirements To deliver high levels of client satisfaction and generate revenue growth as measured by revenue figures and CSAT survey responses.To work in an environment of Continue Service Improvement to develop your customer’s service in line with their business needs. To oversee change control and projects for your client portfolio to ensure deliverables are met To ensure all customer interactions are undertaken in a professional manner, ensuring resolution to queries/escalations, delivering a good customer experience To produce high quality end user documents including presentations and reports To own the profit and loss account for your client portfolio To support the Centre Manager in key accounts requiring remediation activities and continuous improvement initiatives Quality Delivery Management of service to contract and account balanced scorecard to ensure these are tracked and reported accurately and  in accordance with agreed timescales Management and delivery of projects within timescales and to budget Consistently meet SLA measures and monitor trends of performance and improvement areas including compliance requirements Ensure processes are complete, reviewed and improved on a continual basis to ensure relevant to the delivery requirements and improved performance Manage customer satisfaction Responsible for client relationship, customer satisfaction and retention Primary point of contact for the client.  Be the guardian and role model for our customer relationships  and promote customer awareness throughout the company Set and deliver to a formal governance structure Work with the customer, Centre Manager and operational teams to deliver improved customer satisfaction, increasing C-sat scores Promote Operational Excellence Work in collaboration with the operational excellence function to support and promote implementation of productivity and quality initiatives promote a culture of continuous improvement    Internal Relationships Build relationships with technical and operational delivery teams to support project work and customer requests. External Relationships Comfortable with customer contacts from payroll/HR administrator up to main board level. About Us NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored benefits dependent upon circumstances Structured training and on-going personal development   Key Competencies: Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our Values: One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
Payroll Manager - Huntingdon -
  • Payroll Manager
  • £30,000 to £35,000 Per Annum
  • Huntingdon
Payroll Manager - St. NeotsA leading research services company are seeking an experienced Payroll Manager to join their busy function!Salary: £35,000 Processing monthly payroll for over 1,500 employees on multiple sites. Manual calculations. Ensuring that payroll systems are up to date and compliant. Staff appraisals Raising payments for European payrolls. If you believe you have what it takes to join a growing organisation and hit the ground running, waste no time and apply today!
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