The jobholder will frequently be required to travel to client locations throughout the UK and the Republic of Ireland, and may occasionally be expected to stay overnight where relevant.
This role will involve a mixture of both office and field based work. - MUST have Payroll exposure.
Responsibilities:
To ensure delivery of excellent service:
Establishes and manages the client implementation project plan to ensure target dates are met
Works with third party project managers where appropriate
Accurately documents the proposed payroll functionality and procedures
Performs adequate system and user testing
Performs client system training
Co-ordinates data take-on, parallel and first live runs with the client and the relevant internal departments
Co-ordinates follow-up with relevant company departments post implementation
System set up and configuration
Key Duties:
Conducts a thorough analysis of clients' payroll needs to establish specific calculation rules, reporting and interface requirement
Develops a project plan using Microsoft Project in consultation with Project Office if applicable
Compiles as required a Functional Specification detailing each payroll element, its calculation and usage, payslip description, reports, electronic output / CSV file and interfaces
Compiles a Payroll Procedures Manual in conjunction with MS and the client, detailing the format that data will be received in, deadlines, process flows, payroll-processing schedules etc
Obtains formal client sign off for the project plan, Functional Specification and Payroll Procedures Manual
Determines the appropriate method and conversion of data files in consultation with the Technical Specialist if required to ensure the accurate mapping and standardisation of data
Performs data take on and reconciliation liaising with Technical Specialist if required
Liaises with Operations to schedule parallel payroll runs
Co-ordinates parallel runs and first live runs with the relevant Service Team Manager and the MS associate who will be processing the client's payrolls
Reviews parallel run output with the client
Conducts training either at the client site or in-house as required
Ensures that the project is running to established time scales and attends project meetings with the client to discuss progress and critical issues
Provides progress reports to the client and internally as required
Communicates critical issues and risks to appropriate team members
After the first live run, obtains formal project sign off and ensures that this is distributed to the appropriate departments for billing of the implementation cost
Knowledge required:
Computer literate, MS Office (Word, Excel, PowerPoint)
Good working knowledge of payroll legislation
Knowledge of HR legislation would be an advantage
Skills required - Must be able to demonstrate the following competencies:
Innovation and problem solving
Financial and commercial awareness
Communication and influencing
Results orientation
Flexibility and organisational commitment
Ability to work under time constraints essential
Adaptable and flexible team player
Ability to prepare and conduct formal presentations
Education & Experience:
3+ years working in a payroll and personnel consulting or implementation role
IPPM Diploma (or equivalent, e.g. Payroll Alliance) would be an advantage
Proven ability to operate in client facing meetings, with contacts at all levels of seniority
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