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Senior Payroll Administration - Bedford -
  • Senior Payroll Administrator, Payroll Executive, Payroll Coordinator, Payroll Officer
  • Competitive
  • Bedford
Opportunity to join NGA UK as we embark on a period of exciting change and investment in the UK. This role is for an experienced Senior Payroll Administrator who is looking for a role in forward thinking large organisation. We are responsible for the Payroll services to a host of the UK’s largest companies and have been awarded Payroll Service Provider of the Year by CIPP 2 years running.  The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Skills and Experience NGA UK offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly remarkable client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community with free car parking at most sites Flexible benefits package which allows tailored benefits dependent upon circumstances Structured training and on-going personal development   Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be great if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure.
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