Payroll Jobs in Northern Ireland
- Accounts & Payroll Clerk
- £9 to £10 Per Hour
Req Description: The HR Shared Services Team provide a suite of services to company's employees and HR populations including inquiry resolution, payroll, data management, employee life cycle management and HR systems support. The successful applicant will be accountable for ensuring all HR and payroll inquiries are accurately addressed in a professional, efficient, timely manner, as well as delivering exceptional customer service to the organisation.As the successful applicant, you will:Serve as a subject matter expert and key resource for HR systems and maintain a strong oversight of HR policies and processes.Maintain an ongoing commitment to exceed expectations and strive to meet all desired performance levels and service level agreements to make sure HRSS is productive and efficient.Handle employee inquiries and issue resolution across HR Services and support employees and managers with self-service.Assist in escalations and continuous improvement in both operational and process mattersEnsure all escalated issues are handled in a timely manner and resolution is communicated to the appropriate party. Resolve complex escalated concerns and inquiries.Cultivate networks across a variety of functions and locations with the organizationIn addition, this role regularly works with sensitive information that requires a high level of discretion and confidentiality.We are keen to hear from individuals with a current HR background or a strong interest in HR who are passionate about customer service and are excited by the prospect of being part of a fast paced and friendly team.Knowledge/Experience:*Experience of working in a fast-paced service centre environment and/or administrative role within an HR function.*Experience of working in a high performance culture driven by Service Level Agreements, defined timeframes and excellence in customer service.*Experience of working within a large/complex blue chip organization is desirable although not essential*It would be advantageous for applicants to have or be working towards their CIPD qualification although this is not essential*Education to degree level in a HR or business discipline or equivalent experience would be an advantageSkills:*Strong customer service skills*Exceptional communication skills - both written and oral*Good organisation, prioritisation and multi-tasking skills*Good problem solving skills*Strong interpersonal and team skills*Proficiency in Microsoft Office products. PeopleSoft experience would be an advantage*Focused*Self-sufficient, demonstrates initiative and good judgement*Collaborative and supportive of others*Flexible Multi-tasking - handle short-term deadlines & conflicting priorities
- Payroll Specialist, Payroll Executive, Payroll Consultant
Payroll Support Analyst At NGA Human Resources our mission is to be the world’s number one provider of global HR solutions and the trusted partner of HR decision makers, supporting key HR areas such as workforce admin, payroll, benefits, recruitment, learning and talent management. Our Team of talented Consultants and Business Leaders in Global Technology play a critical role in the support of our Client Services and Delivery Support. Core responsibilities: Provide a high level of service and support by: Fault finding and resolution by handling of all customer calls for Payroll/HR Issues, taking responsibility for the end to end solution and service that is provided to our customers. Ensuring high customer satisfaction by providing a professional service and swift resolution to all customer issues. Designing and implementing solutions for incidents that occur across multiple customer sites Carry out and complete analysis for incidents, building solutions that not only resolve the current issue but provide preventative meaures to avoid repeats in the future Reshaping our Support Services organisation has created a number of career opportunities and we are looking for skilled, customer focused individuals to join our dynamic team and help us build a more scalable service capability for us and our clients in the future. NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: Pension, Life Assurance and Private Healthcare as standard 22 days annual leave, plus 3 days for Christmas Shutdown Flexible benefits package that can be tailored to your personal needs NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. Over 1,000 ERP-based HR implementations globally 3,000 Large Enterprise customers 10,000 Small and Medium customers Over 20% of FORTUNE Global 500® companies serviced 40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers Our Values One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve. You have Minimum of at least 1 year experience within a service desk environment or similar Proven Problem solving skills Good understanding of effective customer care Excellent Client Liaison and Effective Communication Skills Good conflict Management Skills Assertiveness Would be desirable if you also have: Experience in using a large on-line Payroll/Hr system Sounds knowledge of windows operating systems Excellent IT Skills, including ability to download and set up products
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