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Payroll Manager - Wolverhampton - Leonard Cheshire
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Wolverhampton
Location: Shared Service Centre - Wolverhampton Employment type: Permanent Job type: Full time Salary: up to £38,166 Closing Date: 23 January 2018   Do you… Want the chance to use and grow your skills and knowledge while making a difference to society? Want to be part of a leading organisation which positively impacts on the lives of disabled people across the world? If so… Leonard Cheshire offers you the chance to become part of a great team! About the role Leading a team in the provision of a full in-house payroll service for 6000+ employees, you will ensure a customer focussed and timely service, supporting managers and local administrators across 150+ sites. You’ll be our expert in planning and supporting the implementation of changes to terms and conditions, pay rules etc and take the lead on payroll advice for managers at all levels and developing and improving internal processes and systems. Of course you’ll be the lead in ensuring timely statutory/year end provision and build great relationships with internal and external partners and HMRC. To be successful in this role you will need: To be calm, positive, proactive, flexible, resilient and determined Considerable experience of managing a payroll team In depth knowledge of statutory payroll requirements and experience of HMRC payroll returns To be able to horizon scan and plan ahead for internal and external changes Pensions knowledge and understanding Experience of automating and streamlining business processes Experience of implementing effective financial controls To have strong people skills, both as a leader and in developing working relationships with others To have excellent communication skills and strong problem solving ability We offer a wide range of employee rewards and benefits including: Contributory company pension scheme with competitive life cover benefit Substantial and flexible annual leave, with the possible option to buy or sell (salary sacrifice) Access to cash health plan at very favourable rates Access to cycle-to-work benefits (salary sacrifice) Access to child-care vouchers (salary sacrifice) Comprehensive Employee Assistance Programme About us Leonard Cheshire is the leader in enriching the lives of disabled people. We are the largest disability non-profit organisation in the UK, with around 6,000 employees, and we support more than 20,000 disabled people across our global operations. We honour our past, drawing on our legacy to inspire us for the future. We are in the exciting process of transforming into a modern, relevant and sustainable organisation. Leonard Cheshire Disability welcomes applications from all sections of the community. A satisfactory disclosures check is required for this post. Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.
Payroll Specialist - Newport Pagnell -
  • Accounts & Payroll Clerk
  • £20,000 Per Annum
  • Newport Pagnell
We currently have a great opportunity for a Payroll Specialist to join our client based in Newport Pagnell on a permanent contract. Working as the Payroll Specialist you will have full responsibility for the delivery of expert payroll services to your allocated clients.Job Title: Payroll SpecialistLocation: Newport PagnellSalary: up to £22,000 + great benefitsAs Payroll Administrator you will report to the Payroll Bureau Manager and you will full ownership for the service delivered ensuring payroll and legislative requirements are met.Other responsibilities include;Maintain Payroll Bureau procedures in general and for each customer.Ensure the operational delivery of all customer focused payroll services to the agreed customer service levels.Management of day to day pay related matters including responding to pay and pension queries.To ensure all statutory and annual returns are made in a timely manner.Ensure statutory compliance on all pay related practices and guidance given to customers, keeping abreast of statutory legislation.Involvement with implementation of new allocated customer business.Compliance with the Data Protection Act and GDPR.Maintaining confidentiality and security of any payroll and employee systems, to meet company, legal and statutory requirementsRecord and report on Payrolls to enable accurate invoicing and department analysis.Build up relationships with all contacts, providing excellent customer service.Work with the Payroll Bureau Manager and as part of a team on suggesting and working on continuous improvement to processes and software.The successful candidate will have proven experience of delivering payroll services as part of an outsourced team, you will be CIPP qualified and able to manage your time effectively to meet objectives. It is essential that you have strong communication skills and you are highly organised.You must be able to work well under pressure and to deadlines, strong IT skills are also required for this position. The ideal candidate will be a team player who has the ability to manage their own portfolio of customers.
HR Advisor - North Lanarkshire - Sopra Steria Recruitment Limited
  • Accounts & Payroll Clerk
  • £30,000 Per Annum
  • North Lanarkshire
Sopra Steria Recruitment is now looking for HR Advisor to join our large client in their Glasgow office. HR Advisor Glasgow £28,695 to £31,955 + Benefits Overview This is an exciting opportunity to work as HR Advisor you will be working closely with the HR Business Partner, to develop and deliver generalist HR solutions to managers and employees, which meet business area requirements and are consistent with organisational policies and practices. The Role With line managers and HRBP, support in the identification and recognition of individual and team achievement in line with current and future directorate. Support implementation of project activities to deliver appropriate HR solutions in line with people plan for business. Support organisation change activities, including supporting consultation discussions and redeployment activities Work closely resourcing team to deliver recruitment and resourcing support to line managers Contribute to the development of HR Processes, Policies and Practices to ensure continuous improvements are made Educate managers and employees on key people policies, practices and process, to increase management capability, challenging behaviours and approaches which are not in keeping with Support in the collection and presentation of MI for the business area: capacity and employee Insight information as well as establishment report, attendance, turnover, probation, progress and exits, employee engagement) The Person IT literate, ideally with experience in Oracle HR and MS Office. Proven track record of co-ordinating and participating in recruitment and selection for different types of roles. Good communication and influencing skills Employee relations experience in a progressive HR Department, including providing advice and guidance to line managers/staff. Experience of facilitating disciplinary, performance, attendance and grievance hearings. Ability to manage complex issues and quickly evaluation a situation, including risk assessment and propose a course of action This a Fantastic opportunity to work with a great organisation. The career prospects are superb so please apply urgently to avoid disappointment.
HR Business Partner (Organisational Design) - London - Sanderson Recruitment Plc
  • Accounts & Payroll Clerk
  • £70,000 to £80,000 Per Annum
  • London
  • 1 application
HR Business Partner (Organisational Design)Location: LondonRemuneration:Up to £80,000 (depending on experience) + car allowance & excellent packageDetailsWorking for one of the UK's leading financial services providers we have a fantastic opportunity for an ambitious and confident HR Business Partner with strong Organisational Design experience to be based in London on permanent basis.As HR Business Partner the main purpose of your role is to work closely with senior stakeholders and people managers to roll out people programmes (specifically around the design and implementation of organisational design) and provide support and guidance on all aspects of the partner life cycle.The role requires the ability to think and plan strategically, shape projects and deliver to agreed timelines. Individuals must have a communication style and gravitas that allows them to coach, influence and integrate at a senior level through strong relationships.ResponsibilitiesInfluence and deliver HR strategy into specific business areas.Contribute to the delivery of operational plans and HR projects (specifically around the design and implementation of organisational design)Advising and guiding senior stakeholders and people managers.Communicate and translate HR & People strategies into business actions.Support the business with strategic and operational people plans.Engage senior stakeholders and influence leadership behaviours to support the people agenda.Be a contributor to leadership teams as the HR subject matter expert with a strong understanding of the business.Assess, coach and drive the leadership and people management capability.Drive effective talent management and succession planning.Design and implement HR BAU, organisational design and change projects.How to applyTo apply for this position, please send your covering letter and CV to: Joe Donnelly via (see below)
Sales & Business Development Manager  - Birmingham Or London -
  • Bureau Manager, Pre-Sales Consultant, Shared Services Manager, Payroll Specialist, Head of Payroll and Pensions
  • Competitive
  • Birmingham or London
Job Title:  Sales & Business Development Manager    Department:  Marketing & Business Development    Reports to:  Associate Director of Marketing    Date:  January 2018      Responsible for: The Sales & Business Development Manager has a shared responsibility for all revenues generated by the Institute; and is responsible for directly delivering sales, across all Institute services.  Including, but not restricted to: Training Qualifications Membership Consultancy Payroll Assurance Scheme Advertising and sponsorship    Job context: The role has two core focuses: revenue growth, which will come from significant activity in corporate sales, supported by promotional activity through in-house and third party channels; and support for the institute brand in terms of building a positive image as well as growing awareness among stakeholders. This area of the business works to a very high level and at an extremely fast pace.  The workloads will vary but will always provide new challenges.  The job-holder will be expected to be self-sufficient and undertake projects/tasks set by the Associate Director of Marketing.  This role will generate a number of activities from a wide range of meetings.  At all times this role must seize opportunities to maximise the opportunity to promote the profession and the CIPP’s services commercially.    Major responsibilities: Achieving growth and hitting sales targets by successfully managing the sales and telesales team To develop and implement, in line with overall corporate strategy and the goals of the services division, a business development plan, which delivers growth in revenue and customer base To help lead the planning, direction and execution of corporate sales, working with marketing and business team members as well as other staff who have sales or client facing roles.  The job-holder will be spending a significant amount of time out in the field with clients and partners Line management of the sales team to ensure the successful delivery and implementation of the sales strategies To work closely with other managers within the services division to deliver agreed revenues, customers, and other goals Revenue budgets and other targets will be set in discussion with the job holder and the associate director of marketing, but the route to achievement is in the hands of the job holder. To work closely with other managers and directors to ensure that information and ideas sharing, and other joint initiatives in areas such as customer service quality and technical knowledge provision are delivered in a collaborative manner To achieve revenues from promoting and selling the Institute’s range of products and services ?Ensure the accurate and timely execution of sales campaigns, following dispatch of other marketing communications.   Provide relevant and timely information relating to sales conversions and income generated Regular consultation is required with the Associate Director of Marketing.  This is especially important in order to ensure that plans, projects and initiatives are in line with the corporate objectives Developing and promoting the CIPP Payroll Assurance Scheme. Leveraging the Payroll Assurance Scheme to strengthen the CIPP brand within the payroll industry Identifying growth opportunities within the payroll industry to increase the CIPP’s consultancy presence.     Nature and scope of working relationships: This role has a number of internal and external contacts, namely;    Internal departments –  Sales & Marketing  Qualifications  Training  Administration Consulting    External departments -  Members Students Companies/clients (joint initiatives) Conference delegates    At a strategic level, the Associate Director of Marketing will influence the overall sales strategy which will be reflected in the business development plans.  Particular challenge Balancing resources and effort across two core focuses – revenue generation on the one side, and brand awareness on the other.    Leading and motivating a sales programme where peers and staff who do not report to the job holder are an integral and significant resource.    Candidate’s background and experience The candidate should demonstrate significant and successful experience of sales planning and execution, ideally with experience of strategic planning.  Key requisites include supervisory, budget management, relationship management and project management skills.     The Sales & Business Development Manager should have the ability to work as an expert advisor to non-sales peers and colleagues to encourage them to increase sales across all business areas.    Person specification The job entails a high degree of autonomy in how initiatives are executed, once agreed with the Associate Director of Marketing, and as necessary with other internal and external stakeholders.  The role therefore requires a high level of creativity, self-motivation, environmental awareness, as well a strong attention to quality and detail.  We are looking for a person who can demonstrate team working, with a positive attitude and a commitment to the CIPP.  He/she will also need to show excellent standards of work, including initiatives for improvement, in line with the overall business strategy.  This person must be able to demonstrate their ability to prioritise workloads, sometimes under extreme pressure.    This is a key role and, as such the job holder will need to demonstrate that he or she:    Develops initiatives that take the business forward Achieves results by simultaneously challenging and supporting Strong negotiation skills. A clear understanding of sales process and target management. Recruits and develops an enthusiastic and talented team Develops staff capability to maximise operational success Is not easily deflected by obstacles in their path Builds a culture of ‘can do’ Encourages continual improvement by providing a climate for challenging the status quo Generates a culture of success by managing the performance of individuals & teams, turning round poor performance if required, whilst ensuring everyone feels stimulated & fulfilled Sustains performance while making changes to the business Sets clear and challenging goals for self, their team & the company to achieve Pushes themselves beyond what they think they can achieve Takes responsibility for the performance & wellbeing of other people Doesn’t just tell people what they want to hear and finds acceptable ways of giving people difficult information Communicates effectively with all levels of staff Gains the commitment of others to a common purpose Expresses ideas and suggestions in a positive, persuasive manner Puts emphasis on the delivery of key messages during discussions Helps team members to maintain a sensible balance between work and home life Recognises and rewards initiative Provides positive feedback to individuals and acknowledges efforts Sets realistic and achievable targets for individuals to work towards Clearly communicates business goals and objectives Takes time to understand development needs e.g. regular discussions to identify skill gaps Provides development opportunities Can manage tight deadlines without compromising quality Demonstrates energy, enthusiasm, discretion, and diplomacy Demonstrates drive, determination and resilience Is IT literate Has excellent written and verbal communication skills; capable presenter    Qualifications, skills and experience: The role requires the application of direct sales as well as marketing experience.  Supervisory, project management, change management, internal and external communications and leadership are all integral skill requirements. A new business selfstarter, combined with strong account management skills.    Workload Dimensions: Direct reports: Responsibility for the CIPP sales team, including three Telesales Representatives.  It is key that while the staff team have specific operational responsibilities, tasks, objectives and skills must be shared across the team to ensure cooperation of effort and flexibility of resource deployment.    Terms and Conditions:  Salary    TBC (depending on experience) Working week  37 hour working week (full-time)  Annual leave   25 days annual leave per annum (plus bank holidays) Pension:   Group Personal Pension Scheme available Healthcare:   Health Care and Cashback Schemes available    Recruitment Process: Those who wish to be considered should submit a CV, along with a covering letter explaining why they are interested in the post and what they will bring to it and email to vickie.graham @cipp.org.uk by no later than 31 January 2018      The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.     
Payroll Team Leader - Peterborough -
  • Payroll Supervisor, Payroll Team Leader, Payroll Officer
  • Competitive
  • Peterborough
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. Level 3  The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Manages the escalation process Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes Monitors payroll process Confirms Master data, time & payroll data completeness Escalates legal changes to AMO, tests and ensures implementation in the productive environment Confirms Configuration completeness On-Cycle Payroll Processes Runs Payroll and control results Processes Bank Files Post-Payroll Processes Payslips Posting to accounting Social security reporting Tax reporting Delivery of information to 3rd parties Payroll Activities out of Payroll Process Underpayment management Overpayment management End of Year Activities Ensures SAP Payroll Calendar implementation Generation / Transfer time quotas Reconciliations and legislative reporting Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope)   Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance   Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.   We offer: A large modern open plan working environment Excellent transport links to wider community Free on-site parking Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development   You have: In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations Maintains effective performance under pressure At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
Senior Payroll Administrator - Peterborough -
  • Payroll Administrator, Senior Payroll Administrator, Payroll Executive, Payroll Coordinator, Payroll Officer
  • Competitive
  • Peterborough
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you.   Level 2  The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes Monitors payroll process Confirms Master data, time & payroll data completeness Escalates legal changes to AMO, tests and ensures implementation in the productive environment Confirms Configuration completeness On-Cycle Payroll Processes Runs Payroll and control results Processes Bank Files Post-Payroll Processes Payslips Posting to accounting Social security reporting Tax reporting Delivery of information to 3rd parties Payroll Activities out of Payroll Process Underpayment management Overpayment management End of Year Activities Ensures SAP Payroll Calendar implementation Generation / Transfer time quotas Reconciliations and legislative reporting Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope) Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance   Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.  
Senior Payroll Administration - Birmingham -
  • Senior Payroll Administrator, Payroll Executive, Payroll Coordinator, Payroll Officer
  • Competitive
  • Birmingham
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. The Senior Payroll Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Payroll Processing and Controls Pre-Payroll Processes Monitors payroll process Confirms Master data, time & payroll data completeness Escalates legal changes to AMO, tests and ensures implementation in the productive environment Confirms Configuration completeness On-Cycle Payroll Processes Runs Payroll and control results Processes Bank Files Post-Payroll Processes Payslips Posting to accounting Social security reporting Tax reporting Delivery of information to 3rd parties Payroll Activities out of Payroll Process Underpayment management Overpayment management End of Year Activities Ensures SAP Payroll Calendar implementation Generation / Transfer time quotas Reconciliations and legislative reporting   Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope) Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development Do you have? In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. Over 1,000 ERP-based HR implementations globally 3,000 Large Enterprise customers 10,000 Small and Medium customers Over 20% of FORTUNE Global 500® companies serviced 40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
Payroll Team Leader - Peterborough -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   Delivery Key responsibility: HR Support: ·         Works as the first point of contact in the delivery centres for Client HR Representative in a ·         Managed Services delivery model: ·         Handles and tracks incoming calls, e-mails, faxes ·         Manages the escalation process ·         Handles / Creates tickets in HR Workspace ·         Categorizes and prioritizes queries, requests and issues ·         Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model ·         Responds to information or enquiry requests requiring a significant level of expertise: ·         Responds to complex HR and labour legislation questions ·         Analyses and solves client’s questions, problems and / or requests efficiently and effectively ·         Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)   Processing and Controls: ·         Personnel Administration Data Processing & Controls ·         Personnel Administration data validation ·         Master Data Consistency Check ·         Official Reporting on Personnel Administration Data ·         Garnishments data entry and administration ·         Time Data Processing and Controls ·         Time Data Validation ·         Time Data Consistency Checks ·         Runs Time Data Evaluation and corrects/reports errors ·         Payroll Processing and Controls ·         Pre-Payroll Processes ·         Monitors payroll process ·         Confirms Master data, time & payroll data completeness ·         Escalates legal changes to AMO, tests and ensures implementation in the productive Environment ·         Confirms Configuration completeness ·         On-Cycle Payroll Processes ·         Runs Payroll and control results ·         Processes Bank Files ·         Post-Payroll Processes ·         Payslips ·         Posting to accounting ·         Social security reporting ·         Tax reporting ·         Delivery of information to 3rd parties ·         Payroll Activities out of Payroll Process ·         Underpayment management ·         Overpayment management ·         End of Year Activities ·         Ensures SAP Payroll Calendar implementation ·         Generation / Transfer time quotas ·         Reconciliations and legislative reporting ·         Inbound & Outbound Interfaces Administration ·         Monitors interfaces ·         Identifies & communicates systems errors ·         Escalates configuration errors to AMO ·         Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending ·         on the data entry ownership/scope)   Technical support: ·         Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). ·         Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. ·         Approves transports requests to the production system only for corrective maintenance   Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.   We offer: ·         A large modern open plan working environment ·         Excellent transport links to wider community ·         Free on-site parking ·         Flexible benefits package which allows tailored  benefits dependent upon circumstances ·         Structured training and on-going personal development   You have: ·         In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration ·         Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) ·         Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)   It would be if you also have: ·         HR expertise (Personnel Administration, payroll, …) ·         Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. ·         Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions ·         Good communicator and customer oriented - to be able to identify and understand the customer's needs. ·         Results oriented – to be able to achieve targets aligned with business goals ·         Well organized and planned, schedules time effectively and uses efficient work methods and tools ·         Detail oriented, thorough and focused on all aspects of the job to ensure accuracy ·         Teamwork – to be able to work with colleagues to achieve targets and objectives ·         Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations ·         Maintains effective performance under pressure   Key Competencies ·         Be Accountable ·         Solve Problems ·         Take Ownership ·         Be Client Centric ·         Be Effective   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries.   ·         Over 1,000 ERP-based HR implementations globally ·         3,000 Large Enterprise customers ·         10,000 Small and Medium customers ·         Over 20% of FORTUNE Global 500® companies serviced ·         40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers   Our Values ·         One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. ·         Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. ·         Speed: Our energy and focus means that we always deliver quality, quickly and efficiently ·         Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization.   We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.  
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