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HR Administrator - Midlothian - Version1
  • Accounts & Payroll Clerk
  • Competitive
  • Midlothian
Version 1 in a fast-growing business, and this year we will be focusing in particular on growing our business in the UK and we are expanding our HR team to help facilitate this. This role will sit as part of the HR team, reporting into the HR Manager, UK, but also working closely with the HR team in Dublin and the Recruitment team in Edinburgh and Dublin. This is a role for someone who likes a wide and varied remit, constantly juggling priorities and working on the front line with the business every day to best serve our customers and our employees. You will be someone who enjoys working in a fast-paced environment with constant direct interaction with the business. You will be able to operate with limited supervision, and prioritise activity in line with needs of the business, our customers and our employees. You will develop relationships with employees across the business and become a 'go to' person for HR administration in the UK. The role will suit someone who wants to constantly improve how we do things to make them better for our employees - be that reviewing benefits, improving processes to refreshing our website and materials. You'll be someone who transforms proposals into reality and have a track record of doing this elsewhere. Key Responsibilities Drafting HR paperwork where required including offers of employment, leaver letters, changes to terms and conditions and maternity letters. Ensuring appropriate follow up of issuance of any letters. Be a key user of the HR system - processing recruitment, leavers, changes to terms and conditions. Monitor use of HR system to ensure accurate recording by employees and managers in relation to absence, handling queries as appropriate. Employee Relations Understand and assist in HR policies & procedures Support HR manager with employees on Performance Improvement Plans Pay & Benefits Provide support in payroll checking processes such as absence checking, submitting payroll instructions before cut-off deadlines, and checking financial forecast to ensure payroll changes are captured in each month. Ensure all relevant data is captured on the Financial Forecast for supporting business areas. Projects Continuously develop support materials for employees - intranet, handbooks, self-service, FAQs, etc. Ad hoc project work for quarterly initiatives You will have: a pragmatic and commercial approach to problem-solving. the ability to work independently but also knowing when to get the rest of the team involved - and likewise be willing to pro-actively involve yourself in Group initiatives strong communication proven ability to work effectively across a dispersed team ability to use data and analytics to measure the effectiveness and understand requirements (i.e. strong Excel skills) Experience in: compensation and benefits, including managing or overseeing payroll Managing non-EEA UK visa processes Interviewing candidates Good knowledge of UK employment law Experience of auto-enrolment pensions and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. If so, we'd love to speak with you. Meet Version 1: We pledge "to prove IT can make a real difference to our customers' businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies. Invest in us and we'll invest in you; if you are driven, committed and up for a challenge, we want to meet you
Senior HR Administration (18362) - Birmingham  -
  • HR Generalist, HR Administrator, HR Advisor
  • Competitive
  • Birmingham
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. The Senior HR Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)   Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope)   Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development Do you have: In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. ?   Over 1,000 ERP-based HR implementations globally ?   3,000 Large Enterprise customers ?   10,000 Small and Medium customers ?   Over 20% of FORTUNE Global 500® companies serviced ?   40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
Senior HR Administration (18362) - Birmingham  -
  • HR Generalist, HR Administrator, HR Advisor
  • Competitive
  • Birmingham
  • 1 application
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Whether you’re looking for an internship, or positions from entry-level through to executive management, talk to NGA and discover what A World of Opportunity can mean for you. The Senior HR Administrator is a Subject Matter Expert whose mission is to provide expert assistance in outsourced services. Duties include managing escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.   HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)   Processing and Controls: Personnel Administration Data Processing & Controls Personnel Administration data validation Master Data Consistency Check Official Reporting on Personnel Administration Data Garnishments data entry and administration Time Data Processing and Controls Time Data Validation Time Data Consistency Checks Runs Time Data Evaluation and corrects/reports errors Inbound & Outbound Interfaces Administration Monitors interfaces Identifies & communicates systems errors Escalates configuration errors to AMO Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope)   Technical support: Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. Approves transports requests to the production system only for corrective maintenance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored  benefits dependent upon circumstances Structured training and on-going personal development Do you have: In depth knowledge of processes, policies and regulations within the area of Payroll and Benefits Administration Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) It would be if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Key Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. ?   Over 1,000 ERP-based HR implementations globally ?   3,000 Large Enterprise customers ?   10,000 Small and Medium customers ?   Over 20% of FORTUNE Global 500® companies serviced ?   40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers   Our Values One Team: Ours is an interactive environment.  We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation:  We are a creative and resourceful organisation.  We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other.  We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence.  Our internal and external customers are at the heart of everything we do and we strive to over-achieve.   At NGA Human Resources, we provide you with the advantage of a truly global business environment and the opportunities of a fast-paced, agile and growing organization. We take pride in the commitment and professional excellence of our people; the innovation we bring to our business; and our unrelenting focus on helping our clients achieve their goals. When you join NGA, you open up a World of Opportunity — to take on meaningful responsibility and to make a difference for our company, for our clients and for the millions of employees we support around the world. A career at NGA is an attractive option - we have world-class solutions and services, and are constantly looking for ways to ensure that we remain ahead of the game. Developing talented people at NGA is one of the ways in which we will continue to drive excellence in our industry.
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