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Payroll Jobs in East of England

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Customer Experience Specialist - Payroll - Milton Keynes - Xero
  • Payroll Administrator, Payroll Manager, Payroll Controller, Payroll Coordinator, Payroll Officer
  • £26,000 to £31,000 Per Annum
  • Milton Keynes
Got experience of working within Payroll and a passion for excellent customer service? This might be the job for you… Xero is beautiful accounting software for small businesses. We’re growing our team and need new Customer Experience Specialists to help us support customers from our UK HQ in Milton Keynes. What is CX? CX is our fantastic customer care team, made up of Xero product experts (don’t worry, you’ll get extensive training to transform you into a payroll product guru) based in the UK, NZ, AU and US. We work together to provide 24/7 accounting and payroll software support to users. We’re looking for people with experience in end to end payroll processing and customer-facing jobs. Our team is diverse and eclectic, but one thing we have in common is our passion for good customer service. You'll be someone who enjoys solving problems, is patient, skilled at explaining things clearly and who knows what it means to provide outstanding customer service and will look for every opportunity to delight our customers.   What you’ll bring… You’ll have proven UK payroll experience and a strong understanding of payroll legislation and processes. Knowledge of payroll from outside the UK (NZ, AU or US especially) would be highly advantageous. You will have a real passion for customer service, love problem solving and are comfortable helping our customers resolve their queries both by phone and email, so excellent written and verbal communication skills are key. Any experience with cloud based payroll products would be beneficial, but we would consider someone who is familiar and comfortable with technology. If this sounds like the role for you then we would love to hear from you. Please submit your application and include a link to a portfolio of your work that is representative of what you can do!
Payroll Assistant - Peterborough - AB Agri Ltd
  • Payroll Administrator, Payroll Assistant, Payroll Controller, Payroll Coordinator
  • Competitive
  • Peterborough
We’ve got an exciting opportunity for someone looking to develop a career in Payroll here at AB Agri, part of the ABF group (FTSE100). We’re looking for a Payroll Assistant to join our growing team; helping provide accurate and timely payroll service to the AB Agri community of businesses and several other ABF group businesses too. Working on a breadth of payroll activities you’ll have the chance to develop and refine the skills of a payroll professional. You’ll have a varied and pacey workload, working on everything from maternity & sickness calculation to system upgrade testing and ad hoc reporting. You’ll have previous experience working in payroll or a relevant qualification (e.g. CIPP, Pearson Edexcel/BTEC ) and have a keen eye for detail; meeting strict deadlines in an organised way whilst maintaining a positive, can-do attitude.  Demonstrable experience using MS Office, Word and Excel is essential for the role. We offer a competitive salary and holiday entitlement, with a host of benefits including an excellent matched pension scheme and discounts in the Nation’s favourite high street retailers. If this sounds like your ideal next role, we’d love to hear from you!
HR Programme Manager - Maldon - Spring Technology
  • Accounts & Payroll Clerk
  • £300 to £400 Per Day
  • Maldon
My client is looking for an expert HR Programme Manager, someone with experience of working in the public sector or using similar HR policies, dealing with Unions and delivering restructures to a tight timescale.Location - Maldon Duration - 4 MonthsRate - £400My client is about to start a huge transformation project which will reduce staff numbers by 20%.Phase 1 is the restructure of Directors and Chief Executive, this will be managed from the HR perspective by the existing HR manager and will be completed in 4 weeks from today.Phase 2 is the second tier restructure, Finance and IT restructure. The second tier restructure cannot be carried out by our HR manager as she is within this tier, we will also need support with Finance and IT restructures.So to summary its the delivery of at least 2 restructures in a very tight timescale using the Council's organisational change policy which will deal in some redundancies.Experience of delivering similar restructures is desirable and delivering restructures as a whole is essential. HR qualification is Essential.Please submit your CV if you have the above experience.Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information
Payroll Specialist - Chelmsford - CGI
  • Accounts & Payroll Clerk
  • £25,000 to £30,000 Per Annum
  • Chelmsford
Payroll Specialist Position Description Be part of something exciting. Do you want to take control of your future? Are you ready for the responsibility of working with high-profile clients in the world's most exciting sectors? Do you want to take your career to the next level as part of a dynamic company that gives you a direct stake in its success? Be part of something meaningful and come and join us as a Payroll Specialist. Your future duties and responsibilities As the Payroll Specialist you will be responsible and accountable for the timeliness and delivery of the payroll(s) as described in the Service Level Agreement (SLA). You will be responsible for monthly payroll, processing starters, leavers and contractual changes, HMRC returns, auto enrolment, monthly payroll reporting on absences, SSP and SMP. You will be required to establish and maintain good working relationships with your own clients and their employees, respond to, and resolve employee queries within the timescales defined, maintain up-to-date knowledge of payroll legislation and our own CGI bespoke payroll product (once trained). Required qualifications to be successful in this role To be successful, you will be numerate and articulate, with outstanding communication skills and with an eye for detail. Experience of Microsoft Office Suite is preferable. Professional payroll or accountancy qualifications (or relevant experience) will be advantageous. To apply, you should have previous payroll experience working within a pressurised environment and be driven and passionate about your work. You should have the confidence to take sole charge of your client, with the direction of your Payroll Manager. CGI strives to be recognised by our professionals, whom we call members, as an exciting environment in which to build a career and company we can be proud of. Our members derive their greatest satisfaction from helping our clients succeed, and are passionate about supporting the well-being of the communities in which we live and work. We invest in our members professionally and personally, encouraging retention and internal progression. Once again, CGI UK has been certified as a Top Employer UK 2018, tangible evidence of how we look after our team! Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the centre of this change "supporting our client's digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI on the website. No unsolicited agency referrals please. CGI is an equal opportunity employer.
Client Payroll Specialist - Peterborough - Peterborough -
  • Client Payroll Administrator
  • £25,000 to £26,000 Per Annum
  • Peterborough
Client Payroll Specialist - Peterborough - to £26000 p.a + BenefitsA well respected financial services provider has an urgent requirement to resource a Client Payroll Specialist with previous experience of working in a bureau/accountancy practice in PeterboroughIn this Client Payroll Specialist position, you will be responsible for preparing payroll for clients on a weekly, fortnightly, quarterly and annual basis, incorporating late payroll changes, providing PAYE advice to clients, dealing with HMRC correspondence and completing RTI submissions. So if you are a Client Payroll Specialist with experience in payroll preparation and in managing payrolls for a portfolio of high profile clients then this could be the opportunity for you!Apply now for this Client Payroll Specialist role by sending us your CV, current salary and notice period details ASAP
Payroll Team Leader  - Peterborough -
  • Payroll Manager, Payroll Supervisor, Payroll Team Leader
  • Competitive
  • Peterborough
The Payroll Team Leader is a Subject Matter Expert and the manager of a small team of Payroll administrators and Subject Matter Experts. The mission is to provide expert assistance in outsourced services. Duties include managing staff and escalated requests and inquiries requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels. Delivery Key responsibility: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: Handles and tracks incoming calls, e-mails, faxes Manages the escalation process Handles / Creates tickets in HR Workspace Categorizes and prioritizes queries, requests and issues  Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model Responds to information or enquiry requests requiring a significant level of expertise: Responds to complex HR and labour legislation questions Analyses and solves client’s questions, problems and / or requests efficiently and effectively Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) It would be good if you also have: HR expertise (Personnel Administration, payroll, …) Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another. Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions Good communicator and customer oriented - to be able to identify and understand the customer's needs. Results oriented – to be able to achieve targets aligned with business goals Well organized and planned, schedules time effectively and uses efficient work methods and tools Detail oriented, thorough and focused on all aspects of the job to ensure accuracy Teamwork – to be able to work with colleagues to achieve targets and objectives Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations Maintains effective performance under pressure
Customer Relation Manager - Hemel Hempstead -
  • Payroll & HR Manager, Payroll Manager, HR Manager
  • Competitive
  • Hemel Hempstead
Job Description The individual will be accountable for a portfolio of customers in the UK& I  business who are contracted for HR and Payroll outsourced services. This role will be based in Hemel Hempstead focusing on customers serviced from Hemel and Bedford.   The objectives of the role are: To ensure that operations for your allocated customers are delivered according to the contractual SLAs and where possible exceed this, including compliance requirements To deliver high levels of client satisfaction and generate revenue growth as measured by revenue figures and CSAT survey responses.To work in an environment of Continue Service Improvement to develop your customer’s service in line with their business needs. To oversee change control and projects for your client portfolio to ensure deliverables are met To ensure all customer interactions are undertaken in a professional manner, ensuring resolution to queries/escalations, delivering a good customer experience To produce high quality end user documents including presentations and reports To own the profit and loss account for your client portfolio To support the Centre Manager in key accounts requiring remediation activities and continuous improvement initiatives Quality Delivery Management of service to contract and account balanced scorecard to ensure these are tracked and reported accurately and  in accordance with agreed timescales Management and delivery of projects within timescales and to budget Consistently meet SLA measures and monitor trends of performance and improvement areas including compliance requirements Ensure processes are complete, reviewed and improved on a continual basis to ensure relevant to the delivery requirements and improved performance Manage customer satisfaction Responsible for client relationship, customer satisfaction and retention Primary point of contact for the client.  Be the guardian and role model for our customer relationships  and promote customer awareness throughout the company Set and deliver to a formal governance structure Work with the customer, Centre Manager and operational teams to deliver improved customer satisfaction, increasing C-sat scores Promote Operational Excellence Work in collaboration with the operational excellence function to support and promote implementation of productivity and quality initiatives promote a culture of continuous improvement    Internal Relationships Build relationships with technical and operational delivery teams to support project work and customer requests. External Relationships Comfortable with customer contacts from payroll/HR administrator up to main board level. About Us NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: A large modern open plan working environment Excellent transport links to wider community Flexible benefits package which allows tailored benefits dependent upon circumstances Structured training and on-going personal development   Key Competencies: Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective   NGA Human Resources is a market-leading, global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our Values: One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.
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