Payroll Specialist

Date Posted
23rd November 2017
Job Title
Payroll Executive, Payroll Officer, Payroll Specialist
Reading OR Munich
Job Type
Permanent / Full Time

Job Description


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity: 

Become a member of the HR Shared Services Team EMEA managing and supporting the end-to-end payroll process for employees in EMEA. Support managers, HR Business Partners and HR Shared Services on all hire-to-retire payroll related questions utilising regional expertise. 

- Independently maintain employee data across all HR systems in a timely and accurate manner. This includes timesheet transactions, employee changes in various payroll systems.
- Perform a timely and accurate monthly close process for all Payroll functions including reconciliations of accounts and systems, review of all accruals for accuracy.
- Coordinate timely and accurate transmission/receipt of payroll files and records to third-party payroll or benefit vendors and ensure payments made timely.
- Main contact for employees; understand and clarify concerns raised by employees and use all available resources to solve problems within agreed SLAs. Reply to employee complaints in a polite and professional manner. 
- Investigation of employment issues, identifying risks, making recommendations for resolution and escalation of issues as required to the HR Shared Services Manager, HR Business Partner, etc. for final decision. 
You are great at:
- Accurately resolving issues that affect the timely payment of salaries arising from the payroll. process, reported by employees and by other internal departments. 
- Organising and balancing multiple complex work flows/projects in a fast paced environment 
- Pro-actively identifying and evaluating problems and determining root causes. 
- Developing and maintaining relationships with internal and external stakeholders. 
- Taking pride in delivering an excellent customer service experience.

What it takes: 

- Prior experience of processing payrolls.
- Fluency in German (mandatory) and advanced level of English.
- A passion for Payroll and an appreciation of the importance of delivering outstanding customer service.
- Excellent attention to detail.
- Ability to work as part of a team and on own initiative.