Change Manager

Change Manager
Date Posted
13th February 2018
Job Title
HR Manager, Implementation Consultant, Payroll & HR Manager, Payroll Consultant
Job Type
Permanent / Full Time

Job Description Apply: Change Manager

Change Manager


An opportunity to join NGA Human Resources as we embark on a period of exciting change and investment in the UK. This role is for an experienced Payroll Professional, with a strong Change Management bias who is looking for a role in forward thinking large organisation.

Reporting to the Service Delivery Director, you will manages & leads the Change & Compliance team dedicated to servicing the client & the Operations team, ensuring all changes are delivered within SLAs and the payroll operating framework is practiced in a compliant and risk adverse manner, thus achieving Client Satisfaction targets. 

Skills and Experience

NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.

At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you

We offer

  • A multi-disciplined site working environment
  • Free on-site parking
  • Excellent transport links to wider community
  • Flexible benefits package which allows tailored  benefits dependent upon circumstances
  • Structured training and on-going personal development

Do you have:


  • Change Management experience
  • Processing compliant payrolls within an operating framework
  • IT Service Management experience in an outsourced or commercial service delivery environment
  • Knowledge of ITIL Service Management practices
  • Presentation skills
  • Business, technical and financial awareness  
  • Able to build positive relationships with internal and external stakeholders 
  • Excellent communication skills both written and orally 
  • Can make decisions without guidance 
  • Influencing / Negotiation skills
  • A drive to learn and develop 


  • ITIL qualifications 
  • IT Support of ResourceLink or similar software
  • HR/Payroll experience or qualifications
  • Project management experience  


  • Experience in managing or supporting IT services on a local, regional or global basis
  • Experience in growing and managing client relationships
  • Experience of working in a matrix environment, with geographically dispersed support resources.
  • Demonstrated results in Service Level Agreements (SLA) metrics and measures

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